The whole family loves this couch, + a few small recommendations for Belffin
I purchased the sleeper sofa - 3 configuration in Navy Blue Velvet which comes with 9 seats, 9 backs, and 9 pillows. The versatility of being able to adjust the configuration at ease based on your need is phenomenal, the velvet is soft and beautiful, and the kids and I love this couch both for comfort and aesthetic appeal. I specifically chose this model because of the adjustable arm/backs allowing a bit more of a reclined angle when having movie night and I have no regrets thus far. I know some have mentioned concerns with stability of the arm/back over time but unless someone uses it outside of it’s intended use I don’t see an issue with stability. That said, one of the huge selling points for me on this couch as a parent of 2 children who also has 3 cats and 2 dogs, is the ability to purchase individual sections if something catastrophic should happened that I couldn’t resolve with a good cleaner. This includes the ability to purchase replacement arm/back sections without buying a whole new couch if one of the kids abuses the existing one and breaks it. I don’t anticipate this, and would expect Belffin to replace if it were a manufacturing defect but with kids accidents do happen at no fault of the manufacturer and being able to replace specific pieces without investing in a full replacement gives me piece of mind. Assembly is minimal, simply attach the feet (twist on by hand), and attach the connectors for the back/arm unit with the provided screwdriver. Speaking of - I absolutely love when a manufacturer includes ALL items necessary for assembly, Belffin had a full size screwdriver in every box, and as a bonus each screwdriver can be flipped from phillips head (used for assembly) to flat head. It’s the little things like this, along with a quality product, that I appreciate and make me come back to a brand time and again. That said, I do have three minor suggestions for Belffin, one is shipping related so may be entirely outside of their control but hey it’s worth mentioning. 1st - Please add some handle slots to your boxes, my shipment came with 9 middle units and the size of the box made it extremely awkward to get a good grip without handles. Disclaimer - I am a 40 year old woman, though 5’9” so my arms aren’t particularly short. 2nd - It would have been wonderful to have these boxes delivered closer to my door. UPS delivered all 9 boxes to the middle of my driveway, on the side of my house, roughly 75 feet from the closest entry door. This is certainly what prompted the recommendation for handles on the boxes. I fully expected to have to get the boxes inside on my own, but I did not anticipate carrying 9 - 52lb boxes that distance to reach the door. If the shipper could ensure delivery within 10 feet of an entry, handles may not be quite as necessary, but since you were thoughtful enough to include quality screwdrivers, I thought you may appreciate the feedback and consider adding reinforced handles. 3rd - Last is just a suggestion for accessories to offer. When attaching the feet I wondered if other furniture feet would also fit - I think having the option to purchase alternate foot styles is something consumers would appreciate as the style of the couch is very versatile and swapping the feet would elevate the look even more. I’d also love to see a tray or “table” accessory made to fit the dimensions of a seat/ottoman. I can purchase a generic ottoman tray easily, but would love one fit to the dimensions of my seats. Recommendations aside, we love this couch and I am so glad I made this purchase!! Thank you Belffin! I’ll update with a photo shortly. Read more
