Privacy Notice
Last updated: 4/5/2026
This Privacy Notice explains how Ventari collects, uses, and shares information when you use our website, apps, and services (the "Services"). It also explains your privacy choices and how to contact us. This page is written to be clear and practical — it is not legal advice. Your rights may vary depending on where you live.
1) Information we collect
We collect information to provide and improve the Services, process orders, prevent fraud, and personalize your shopping experience.
- Account details (name, email, password)
- Shipping and billing information
- Order details and support communications
- Reviews, ratings, and product questions you submit
- Device and browser information
- IP address and approximate location
- Pages viewed, searches run, clicks and interactions
- Cookies and similar technologies (where enabled)
- Payment processing confirmation (not full card numbers)
- Shipping and delivery status from carriers
- Fraud prevention signals and risk checks
2) How we use information
We use information to operate the Services and make shopping faster, safer, and clearer:
- Processing orders, payments, shipping, returns, and refunds
- Providing customer support and resolving disputes
- Detecting and preventing fraud and abuse
- Improving site performance, reliability, and feature quality
- Personalizing shopping results (where enabled)
3) AI-driven features
Ventari is building an AI-driven retail experience, which may include AI-assisted search, product matching, product summaries, and assistant-style help. These systems use signals such as your search query, category browsing, and product attributes to improve relevance.
We use AI to make the experience more useful — not to invade your privacy. AI outputs can be imperfect. Always verify important details (sizing, compatibility, safety warnings) before purchasing.
4) How we share information
We do not sell your personal information. We may share information with:
Vendors that help run the Services (payment, shipping, support tooling, analytics, security). They may only use information to perform services for us.
When required by law, or to protect the rights, safety, and security of customers, the public, and Ventari.
In the event of a merger, acquisition, or asset sale, subject to appropriate protections.
5) Cookies and similar technologies
We use cookies to enable core site functions, remember preferences, measure performance, and (where enabled) personalize content. Most browsers let you control cookies. Blocking them may affect some features.
For ad-related choices, see Your Ads Privacy Choices.
6) Data retention
We keep information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records, for example, may be retained for accounting and compliance purposes.
7) Your privacy choices and rights
Depending on your location, you may have rights to access, correct, or delete your personal information. You can also manage marketing communications and ad personalization.
To request access, deletion, or correction of certain personal information, visit Consumer Data Requests.
8) Security
We use reasonable administrative, technical, and physical safeguards to protect information. Use a strong password, don't reuse passwords across services, and notify us if you suspect unauthorized access to your account.
9) Children's privacy
Ventari is not intended for use by children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we'll take appropriate steps.
10) Changes to this notice
We may update this Privacy Notice from time to time. Changes take effect when posted. Continued use of the Services after changes are posted means you accept the updated notice.
11) Contact
Questions about privacy? Contact us at /help/contact.