Tim Rawcliffe—July 25, 2020
Our old ceiling fan’s motor bit the dust so we were due for a new one. After looking around, I found the Haiku L. It was awesome looking and had so many features so I was sold. Next step was installation. I have so little DIY home install experience, but I thought I would give it a shot before hiring an electrician. To my surprise, I was able to pull it off solo! The haiku was super easy to install, with the only difficult part really being the wiring. For 90% of people it’s going to be a real easy: match white to white, black to black, ground to ground and you are good! My particular wiring was a bit more confusing due to being wiring in series with another light junction. I ended up needing to call and electrician, but we was able to guide me through my wiring setup over the phone!! He was such an allstar (Revolt Electric in Seattle if you are local). I half expected the house to light on fire after flicking back on my breaker post wiring.. but instead it all worked! The fan is beautiful, effective, and whisper quiet. A few other reviews complained about a dull electric hiss sound coming from the controller and I was prepared to hear something like that. But I don’t hear it at all. I can only hear the air moving! It’s crazy. Maybe I got a lucky unit, or maybe the other users don’t have a good enough ground connection or something. Read more
Jay Johnson—November 9, 2020
Yes it’s expensive but it’s worth it in my opinion. It was fairly easy to install for someone who’s handy. The wire connectors were a bit difficult to get situated in the cover but I eventually got it. I live that you can control it with your phone and voice. I have it set up with homebridge so it’s always available with a swipe down on the control center (iOS). The remote is improved over previous versions and works at more angles. I wish they made a WiFi or RF remote so guests can control it. For now I’m using Philips hue dimmer remotes to control them with HomeKit. It looks great unlike the clunky fans sold elsewhere. They’re super energy efficient and quiet. Just wish they were cheaper so I could buy more. Read more
Jaime M.—October 9, 2016
I can't believe what I've been missing with a good ceiling fan. It's pretty pricey, but you get what you pay for. Integrated LED (on an aside, don't change out the LED cover to the smoke one--it's way too dim and makes the color of the light seem... dirty? And to change it back it requires you taking apart the fan... though with the normal lens cover, it definitely can get bright on the higher levels), wifi, scheduling, Amazon Echo support, integration with Ecobee/Nest thermostats... the features go on and on. I'm finding myself controlling this almost entirely with my voice through Alexa. It's motor is completely silent, but you do hear the air moving on the higher speeds. I had some excess air noise, and Haiku was excellent about sending a replacement. What's great about Amazon's package is that it already includes the wifi adapter (I don't think it comes with it if you get it directly from Haiku, but I could be wrong), so it's already app-ready. Also purchased a wall control unit directly from Haiku, but I'm not finding it super useful except for having light/fan control on the wall. But once I get a better schedule configured, I think having the presence detection will be a cool feature. I would have more in my house if I had existing fans to replace. Unfortunately, until I put the money down to run electric to my various ceilings, I'm going to continue just rocking my awesome bedroom fan. Read more
GTGC—August 2, 2020
UPDATED: Purchased April 2019, update April 2021... OVERALL: 1.0 stars (updated) 1. $1 remote is getting flaky... Buttons need to be pressed multiple times to get them to function. For a now $750 fan, they could at least provide a better designed remote that's reliable over time. 2. I was about to rip the fan down, but decided to dig into what is making the noise. As you can see, the $0.50 injection molded parts are the culprits. They fit too closely and cause "ticking" noises every rotation. At first it was the bottom ring, then the top rings. While the ticking has gone away, the rings are there for a purpose. They help reduce the now, annoying whirling noise of the motor/bearings. Instead of putting Band-Aids on the gushing noise problem, why don't you have your engineers solve the problem at the source. This is noise reduction 101 guys. But, then you guys could just send a small roll of masking tape and ask the customer to do what I did to fix your problem. 3. Will be moving to a new house later this year... Can't wait to rip this fan off the ceiling and inspect the rings for flatness and roundness (surface plate, indicators, snap gauges). I doubt either will portray high quality injection molding qualities. Then it's Dremel time to relieve the "issues" create by the Haiku engineers. The new home of this fan will be in my new shop where a noisy fan won't be an issue. But, damn will my shop look great with a Haiku fan! 4. And, it blows my mind that this fan has increased in price over $150 since I bought it. In no way is this fan worth it. And, mind you... I have never been contacted by Haiku to address this issue. Good luck with their market hyped products. I will never buy another one of their products, and you likely shouldn't either unless you like annoying noises. ******************************************* (prior review) Yeah, sure it looks pretty, get over it! But, let's talk the facts about operation of a $500+ fan after using it for over a year. I wanted a fan for the bedroom that was quiet. Thought a DC motor fan would be a good way to go. 1. The remote is too small, gets lost easy and is really cheap looking and feeling. It's still working, but my initial doubts are still there whether it would last. 2. For the life of me, I cannot get the clicking sound to go away. I have moved the shroud to multiple positions without any success. I have tried reassembly of the blades - cheating their positions radially inward and outward based on the clearances. No luck again. There is a fit issue between the top shroud parts that causes them to become misaligned over days that then causes a once per rotation clicking noise. I now will never buy another fan made mostly with plastic parts for the covers and blades. The tolerances for plastics should be much better than for sheet metal, but I think they closed the gaps up to make it look prettier. And, thus you get fit issues. 3. When not clicking, there is a whirling noise form the motor on the lowest setting. Again, horrible while sleeping. This noise is coming from the motor. I don't get how this is allowable from a product development standpoint. The DC motors that I design into robotic products don't make this much noise, even with gearboxes! 4. I will give kudos for the assembly instructions and ease by which the assembly can be done. DFA is A+. SUMMARY: This fan is a waste of money if you want a quiet fan. It's only acceptable for a room where ambient noise is constantly present. It does a good job with the moving of air minus the serious noise issue that you have when trying to sleep. I finally got sick of the sound and moved it to the spare bedroom/office now due to COVID. I thought about diving into the fan to find the root cause, but it's such a pain to be standing on a bed with your head between the blades. Read more
