I've had Dell PCs for years, and loved them. A few years ago I bought a Lenovo mostly due to the price. It was functional at best and finally gave up the ghost a month ago. I bought another Lenovo because it was on sale. It toasted on the first try set up, but second go round worked. Needless to say that was only the beginning of the problems. It was slowwwww, ofen crashed, shut off or stopped responding. It lasted a month before it would no longer even boot. I decided not to even mess with it and returned to an old friend. My new Dell is the perfect companion; fast, easy to use, consistent and reliable. Read more
A friend just go this working for me. Nice little picture. Read more
Less than a month since I bought this defective product. It turns off while I am working, even though the battery has been charging and icon shows as full. Keyboard sticks and cursor hops all over while typing. Click on a word to delete it or fix a typo (due to the laptop keyboard) and as I hit delete the block changes and captures the entire sentence, or more and deletes everything. Too many other issues to list. Bottom line these laptop issues cause a waste of time with making corrections and trying to complete everything. Even with this post, I am typing too fast for the keyboard to keep up and have to keep making corrections. I have spoken with Amazon support and was promised that they would copy me on an email to the seller, and that I would get a replacement laptop with no issue. I have not yet received an email that I am copied on and will update this review once I receive a replacement laptop. Hopefully, it will not be a lemon. If so, I will request a full refund. Will provide more information as I see how this is taken care of. Fingers crossed. Purchasers should proceed with caution. Read more
The Good. Great budget laptop, fully functional, slim and easy to handle. Built in WiFi, SSD; and those are in the plus column for sure. Comes with a warranty and great service by Dell. The Not So Good. To say that this laptop runs Windows 11 is an overstatement: it chokes on Windows 11. If you monitor the system you'll see that the CPUs peg upon load and it takes several minutes for the system to quiesce and become usable. Hard resets Since the battery is not replaceable it has external power protection, and it will shut down and require a hard reset without warning. Hard reset takes several minutes to execute. I have had to stop using it as a presentation laptop. The Video nothing to write home about Video LCD quality is not that good, although it supports decent resolutions. You can overcome by pushing to a second monitor. Summary It's a nice "at home" laptop for social media, browsing, and productivity. You should consider something a little more robust for any type of presentation or intensive I/O. It's worth the money I paid for it. Read more
Perfect.laptop for me and I got it at a great price. Read more
My 2016 Dell Inspiron was slowly dying. I could no longer get support on it....and finally I got a new one here last month from Amazon. This one is good. Windows 11 is a learning curve...but getting there. I had to buy a new printer/scanner/copier too....so I had an IT guy come and hook everything up and make them all talk to each other. Seems good. I barely ever moved the old laptop....it's my work/office set up with a remote bigger monitor and wireless keyboard, so I think this one will just sit in my office too...but it is nice that it is a laptop if I ever DO have to take it on the road with me. I suppose it's just my history....but I've had good luck with Dell and this one I hope will be the same. Read more
I've only had it for about 6 hours. Bought it used. (Like new condition). Booted up nicely. Everything seems to be in order. Have to see how long it lasts. Great price. 👍 Read more
The laptop arrived a day earlier than expected. It was well packaged and was new in the sealed box. I waited five days to open the box because of unexpected busyness. When I opened it and began the set up, it forced me to log in to Microsoft, but thankfully I was able to change in the settings afterward so that I can have a local account login instead. I scanned the QR code to reach Dell's support and because I thought it might be a good idea to register the laptop. That's when I found out that the laptop that I bought on Black Friday 2023 had support services that expired 27 Oct 2023. That is rather disconcerting to say the least. That definitely reduces the value for the money. The Microsoft Account connection being required reduces the ease of use tremendously for me, but I still rated it 3 stars since I was able to figure out the settings and establish a "local account." My overall rating currently is 3 because it is reminding me already of the nightmare laptop (Lenovo Ideapad L340 which was reminiscent of the speed of dialup internet and more frustrating than trying to use a toothpick to hit a baseball) I was trying to escape with this one. I had such a terrible experience with the Lenovo IdeaPad L340 that this one may be getting a much better review than it deserves because so far it seems a bit sluggish, and again, I am very concerned that I cannot even register the device and that the Dell support services status was "EXPIRED" before I even purchased the device. Maybe I should have rated it one star... Read more
