Customer—February 4, 2026✓ Verified purchase
Purchase this bag for a trip in October and the bottom handle broke. It was no fault of mine or the GONEX company. I reached out to the company and their company customer service and they responded very quickly, they couldn’t have been better. The end result was they sent me a new GONEX Rolling Duffle Bag. They could have just sent me a new handle. The GONEX company stands behind their product. My husband purchased this same bag years ago and has had great success with it, that is why I purchased one as well. If you are looking for a great sturdy rolling duffle bag look no further. Thank you Katie C Read more
Lisa Hardegree—January 5, 2026✓ Verified purchase
Very roomy inside with just the right amount of pockets for organization. Was able to fit ski gear for four people, including one pair of ski boots, without overstuffing the bag. Bag rolled very nicely through various terrain, including snow and ice. The bag also stood on its own and never fell over!! I was warned by the counter agent that it may be oversized if filled to capacity - keep it under 62" total (L+W+H) by cranking down on the straps! Read more
Customer—January 19, 2026✓ Verified purchase
This bag holds a lot of luggage items, it is compact and rolls easily. For this size I am not sure how the bag manages to pack more than other bags of the same size. It has multiple zipper pockets that are arranged in a way to store more. CONS: There is only one handle opposite the wheeled side and it is not always easy to carry a full bag. There should be a handle or strap length wise to make handling the bag easier. The seams have worked so far for airport travel, but seams are not double stitched so not sure how long or how much stress this bag can take. I will be very disappointed This is a great bag for when you need more than a weekender. Read more
Alta Wilson—February 25, 2026✓ Verified purchase
I haven't had a chance to travel with this case yet, but it meets all the special requirements of the small bush planes in the African provinces where I plan to travel this summer. BUT - the feel and heft of the case is very nice considering that the weight is very minimal. I really like the extra heavy duty wheels. Read more
Jim—February 24, 2026✓ Verified purchase
I ordered this roller duffle for my most recent trip to Grand Teton National Park (Jan 2026). I'm a landscape photographer & take at least one extended trip (2-3 weeks) each year during snow season. Due to all of the gear necessary, I check two bags for my flight (one for my clothes & one for my gear). In the past, I always shipped my custom snow shoes via UPS to the trip destination ahead of time. However, due to the ever rising shipping costs, I decided this past trip to pack this item along with my boots, tripod, etc. in my gear bag. The only problem this time was my old gear bag wasn't big enough. So, I started searching through Amazon which was very frustrating.., until I found this Gonex Rolling Duffle Bag. Unlike all of the other big bags, this one seemed to be exactly the right size with all of the features I wanted (rugged construction, recessible handle, large wheels, expandable, water-repellent, etc., etc. When it arrived, I was very impressed. Then, after doing a test packing of my gear in it, I was elated! Finally, after I took it on my trip a few weeks ago, I was so happy of the experience that I'm ordering a second Gonex duffle to replace y clothes bad for my next trip! Read more
MLBATL—January 24, 2026✓ Verified purchase
Overall construction seems excellent. Just got two bags so tbd after some extensive travel. The amount of zippered pockets appear to be more than ample. Location of internal / external pockets, grip handles and accessibility seems very good. Rollers and overall stability seem excellent. Rolling around the house they’re great. Once again just got the bags. Seems a bit early to be asked by Amazon to write a review. Read more
Dannyk1989—January 27, 2026✓ Verified purchase
I was alittle worried from other people's reviews ,but i took the chance bought the 33inch Gonex. And i have to say it is a very high-end bag , zippers are heavy duty very impressive. The suitcases material is waterproof & weatherproof. Lots of Storage... All in all -- excellent buy Read more
David—March 3, 2026✓ Verified purchase
Not the quality I expected it to be. The bag construction is on point with the old Patagonia bags, the wheels are decent. The rigid mess of the frame is okay. I’ve used it twice for traveling, the second time I used it the telescoping handle separated. The screws that hold it to the brace bar were too small for the holes that were drilled, I had a hell of a time keeping it secure for the flight home. Not the drama you want when trying to get to the airport. The airlines had to tape the handle so it wouldn’t come out on the luggage belt. Very disappointing considering the drama that could have unfolded. I had to drag the bag at a weird angle since the handle doesn’t work. I tried contacting the manufacturer… zero response. Buy a bag that a manufacture will stand behind. Read more