Fantastic Window blind and especially good value. Seller was communicative to ensure accurate product. Delivery was very quick shipped internationally from China. The blind was packaged well. Very easily instructions to install and performs well. I’m a repeat customer! Read more
I am not easily impressed however I am so pleased with this product that I’m compelled to comment. The shades are as described and perhaps better! The installation was a breeze with the well written instructions and best of all the remote control was already programmed . We had the shades up and running in about 20 minutes. Lastly I would like to mention the great customer service.After placing the order I realized I measured incorrectly,customer service pulled the order as it was getting ready to ship they promptly issued a refund and then I reordered correctly. This experience was a dream!!! Read more
I just received and installed the shade yesterday so there will be updates to follow. But first impression is great. It seems very well built and the design is outstanding. It took about 15 minutes to install it by myself and have it working. Mine is 72" squared so it was a little challenging to get it locked into the brackets but not too bad. The two things that I will update later is how long it continues to work and how easy/difficult it is to program the remote for multiple windows. UPDATE: I have had the shade installed for a couple of weeks and have adjusted them to stop where I want them to and added a 2nd remote. I have worked with customer service on several technical questions and have had great response from them. I am still impressed and am ordering more shades. Probably more updates to follow. Read more
Product is great, the remote programmer is a sadist. I hope these instructions help you pair your remote with your blind and set the upper and lower limits. The three buttons that establish the mode (resetting, pairing, setting limits) are 1) program (button on blind); 2) set (next to battery); 3) up (up arrow on front of remote. First and foremost: ensure the blind is fully charged. Otherwise it will beep, but the motor won't jog, and you'll wonder why it isn't working. When pressing the program button, ignore times in the instructions such as 'hold for 16 seconds.' Rather count how many times the blinds 'jog' and release the button after the desired number of jogs. 1-jog: pair with remote; 3-jog: toggle direction (do this if pressing the up arrow makes the shade go down); 4-jog: reset the blind (clear all settings). I suggest starting with resetting. Just hold down the program button until it jogs four times and release. It will beep 4 times to confirm. If your blind spins such that the fabric is between the wall and the blind's axis, then you will probably have to change the direction like I did. I wanted to pair first to see what direction it moved, but I just couldn't properly set the limits that way. I only had success when I changed the direction before pairing. No worrries if you get it wrong: just reset and start over. To change direction, hold program until it jogs 3 times. It will beep 3 times to confirm. If your blind spins such that the fabric is away from the wall and blind's axis, you likely don't need to change the direction. Pair your remote to the blind: Hold program button until it jogs once, then release. It will beep once. Press set. Blind will beep once. Press set again. Blind will beep once. Press up. blind will beep 6 times to confirm. You are paired. Set the upper/lower limits: To enter this mode, press set, then up, then set. After each button press, blind will jog once and beep once- actually, after the second 'set' it will beep 4 times to confirm you are ready to set the limits. Each time, wait for it to finish jogging/beeping. Now you finally get to set the limits. Simply use the up/down/stop buttons to place the blinds at the desired upper limit. Once it is there and is stopped, hold down the stop button until it beeps 4 times to confirm the limit. The do the same to set the lower limit. That will get you set up. It was agonizing figuring this out from their video and their instructions, even though there are no errors in their instructions, just confusion. I hope this helps. Good luck. Read more
Purchasing Zigbee motorized shades represented a potentially large investment. Based on Graywind’s suggestion I purchased just one shade to evaluate the window fit and quality of the product. I was not disappointed as it was delivered exceptionally well packaged with excellent material and housing quality. Mounting of the shade was a breeze as the hardware is spring loaded so once you mount the clips the shade housing just securely locks into place. I was then able to pair the shade with Alexa and was able to control the shade with voice commands. Over the course of three months I placed 4 orders incrementally installing 12 shades (3 manual and 9 motorized). I did have a problem with one motorized shade which inconsistently responded to Alexa ,however, I found that the antenna had been folded in half reducing the signal strength received. Unfolding the antenna on all of the shades solved the problem. Thought the delivery and installation process I had excellent Email communication with Graywind Customer Service, sometime within minutes. I highly recommend these shades and would not hesitate to purchase more if needed. Make sure your measurements are accurate and they will fit perfectly. Jerry O Read more
I have bought a few versions of motorized blinds from graywind. The quality is equal or better than the top tier shades you get in blinds stores. Their app and remotes are easy to use and sync. I had an issue programming one of our shades and their customer service was quick to respond and provided easy to follow instructions to make the change I wanted. Super impressed with this company and their products. Read more
Great power shade and very simple to install. Although it did arrive damaged from shipping, they were excellent to deal with via email, quick response, and a replacement was sent immediately. If I had more windows that required a power shade I would definitely order from Graywind again. Our window is 101” wide and it works great for such a large window. We get direct early afternoon to setting sun so it’s been a great money saver for our electric bill! We worth the cost. Read more
Looks good Works with remote or phone I have set to open automatically on schedule Solar panels keep battery charge at 100% Only had for 1month No problems so far Read more