I purchased the iegeek portable DVD player, for my 98 yr old father, to make watching videos easy for him. I purchased mine on June 4th 2023. It had a 1 year warranty from time of purchase. Everything was good, with picture, features, ease of use, and my dad really liked it. However, in January '24, my father said the picture was off, and the controls did not work...Playing a DVD, the screen, looked like a "negative" image seen in a photo. I reached out to Customer service, asking how to reset the player, or any other way to fix this. I received an email reply the next day, asking me to send a short video of the problems, along with purchase receipt and date. After two days, I received another email, and was told that the technicians said, it was faulty within the screen itself, and couldn't be repaired. They then said they would send me another new DVD player, to replace this faulty one, s&h paid by them. I was so grateful and thankful for this very friendly and expedient customer service, to replace the defective dvd player. This is a good product, but rest assured, if anything goes wrong, they go above and beyond to fix the problem and give complete Customer Satisfaction. I shall definitly buy from this company again. Thank you iegeek representatives. Read more
I was sent someone's return item. No power cord or remote and the manual was written on. The dvd play didn't even come in it's box it was just loose in the shipped box. Replacement has been ordered. I'll write another review on that one. Edited-got my replacement dvd player. Came sealed in it's own box with the remote and all it's cords including the power cord. Used it today and it works like a dream. The Screen is large and the sound is great. Definitely worth the price. I originally gave this review 1 star but I'm upgrading to 5 since this product is everything I needed it to be once I got the replacement. *Update-after 3 years my device has stopped working properly. It only loads the disk and then states there is no disc. Doesn't matter the DVD used (at first thought it had to do with the DVDs region) but nothing works now and it worked the previous day. Time for a new one. Updating review since I think it should have lasted longer than 3 years but perhaps that's just me. Wanted to share my experience in case it helps. Read more
I purchased this portable DVD/CD player for my 91 year old aunt; and she enjoys using this item. Prior to giving the player to my aunt, I tested the functionality of the device beforehand. The device is easy to use, and the quality is good. It's a lightweight device, however it is not lightweight to the extent that you would seriously question the quality of the player. The loading time when playing a DVD and CD was good. The picture quality was decent and clear given the price point for this player. All in all, the picture quality was not the most spectacular, however, it was not the worst that I've seen. A plus for the device is the screen swivel feature. The sound quality/sound output was okay--not loud enough (and a smidgeon tinny) for my personal taste, but definitely loud enough for my 91 year aunt who has no serious hearing issues. It has an AV input/output, a headphone jack and a port and a slot respectively for an USB cord and SD card. The player has a remote control and the remote control is very easy to use. The power cord for the device is not tremendously long, and you'll likely require an extension cord if you are not in close proximity to an power outlet. Sorry, that I can't address battery life, because I did not have the opportunity to test it. But i can say the device was used without the power cord with no problem after I charged the device for a short period of time. I purchased the device in purple and it is a nice color if you like devices with a nice pop of color. In the heydey of DVD/CD players when they were a must-have for consumers, this device would have been a good choice for those folks looking for a budget player. Definitely not top of the line, but a good value. In sum, I would personally recommend this player because it is a good value for the price. HOWEVER, this device might not be a good choice for individuals who prefer exceptional picture and sound quality. Read more
Edit- nice picture, fanatastic sound, but there is a spec of no color on screen that really drives me nuts, but doesn't seem to bother my daughter. Nice packaging, came protected with bubble wrap. Our daughter asked for this for Christmas! This is going to be to the best christmas present for our daughter who is 10. We lose power alot out here , so this will be great for those power outages for the kiddos! I thought they sent me the wrong one until my husband pointed out that they measure corner to corner parallel not across. It's only 10 inches across..which is honestly the best for little ones hands. You don't want something to big for them to carry around. Read more
I purchased this DVD player instead of a tv for my three year olds room. I decided this was a safer and more convenient option due to I can control what she is watching without being concerned she's on the Internet. The battery life lasts till she is asleep. The DVD player can be brought into the vehicle, Dr appointments or just at home. It has good quality and has made it through a three year old carrying it around so made very well. Portable is always a nice and convenient option with kids. Read more
