Lightning GPS trackers are amazing! They are so easy to use and have so many features to choose from. The app works seamlessly and setup is very simple. If you have any issues at all you can call customer service, and they pick up the phone almost immediately and can fix whatever issue you have. Kelvin has been so much help. I highly recommend this product. Read more
Being a new mama and always worrying about the bad things happening in the world, I bought this device to put on my car in case anything were to ever happen. The installment process is very easy and the product is simple to use! I can now keep track of my vehicle no matter where it’s at just by the app on my phone. And thanks to my customer service support friend, Sam, for helping set up my account and making me feel even more at ease by telling me the difference in all the package options. He definitely put this new mama at ease! Sam showed great CSR skills and was very patient with me asking all my crazy questions. I do recommend this product! Read more
I had high hopes for this based on reviews. It seemed to work well for the first month but since then we have multiple issues. This is on a company vehicle. It will miss 10-12 hours of activity. It will show the vehicle sitting in one spot for the time period when it reality the vehicle has made multiple trips. For the price of the product and the price of the subscription I expected better quality. Read more
Excellent tracker and the service is great. I never lost reception and the GPS was easy to use. Read more
This is the tracker you've been googling for. They ship *everything* you could need in the box including a backup battery, simple wiring equipment, waterproof case etc. Customer support is phenomenal, the rep on the phone has one of them and talked me through setup issues. Dan Sachs is the Data Protection Officer, read his wiki if you're afraid to trust the company. It's not the cheapest but you're getting exactly what you're looking for with extremely precise accuracy. I really couldn't ask for more. Read more
The product overall is good ..With the exception that it gets stuck in certain areas as if I'm parked when I'm actually driving. One had fallen off the vehicle so instead of me canceling the subscription, they sent me a new one for no charge . The product is pretty good other than saying I'm in park in certain areas . Read more
Good product, exactly what I need it, like in the description. Read more
Purchased this product for some added theft protection… open the package and there was a single piece of paper for directions… I ended up online with Trish at Brickhouse Security via text message and her service topped any that I have ever needed on any other product. It was great to actually talk with a person and her knowledge and helpfullness was great. All companies need a “Trish” in the customer service department. Along with the durability of this product I am highly satisfied with my purchase and customer service experience… definitely 5 out of 5 stars!!! Read more