Genevieve Katz—April 9, 2025✓ Verified purchase
This pill caddy is good for someone who forgets to take their pills, but who’s not so far gone that when they hear the alarm, they don’t know what’s going on. So, keep that in mind. The patient has to have enough of their faculties that they can go and get the pills out when the alarm sounds. It’s pretty easy to set up. The directions are fairly clear. One thing to keep in mind: it matters what time of day you set this up. My mom does a.m. and p.m. pills. I set this up in the middle of the day. So, the next alarm that would go off would be her evening alarm, so I made sure that her evening pills were the first ones to come around when the machine rotated. This has only happened once, but one of her pills got turned sideways and actually got stuck, so that when she turned it upside down, all of them came out but that one. And she’s not cognizant enough to notice and make a point of digging that pill out. So, I don’t think it’s going to be much of a problem, but thought I should point it out to be thorough. I really like this. So far, it’s working great. If your loved one forgets to take their pils routinely, this might work for them. The alarm is loud enough (there are different volume settings), and I love that simply taking the action to dump the pills out turns off the alarm. That really helps reinforce the taking of the pills. Can you imagine if there was a big button that would shut off the alarm? People would shut it off b/c it’s irritating, then they might forget to take the pills. So, I love that feature. My mom’s only been using this for about 3 weeks, but so far, it’s working great, and I’m definitely glad I bought this. I just hope it’s a long time before my mom gets to the point where when the alarm goes off, she says, “What’s that beeping sound?” Read more
Adam Gray—November 23, 2025✓ Verified purchase
This product has been a lifesaver (literally). My elderly mother with dementia was not properly taking her meds. This dispenses pills using an alarm and light. We currently use it for once a day, but it can be used for multiple occasions throughout the day. The instructions are complete and make setup easy. Others mentioned frustration over spots being left empty, but this is just due to the math when using multiple pills per day, not sure why they couldn’t figure that out. Pills are dispensed automatically via a rotating carousel. The lid locks with a key so it can’t be tampered with and to prevent extra dosing. We have had no issues with how secure it is, seems plenty secure and durable. The alarm is loud enough to be heard from the other room or over the television. Read more
BMCB—January 3, 2026✓ Verified purchase
This pill dispenser has been significantly helpful for my elderly father and especially for me, his caretaker. The alarms go off and he can get his medications independently and consistently. The dispenser holds two weeks worth of his medications. So I only have to refill every 14 days. I appreciate the ability to lock the dispenser so that my father does not accidentally take more pills than required. I only wished that I bought this a year ago. Read more
lulu—December 23, 2025✓ Verified purchase
Pretty good overall. The instructions could be written a bit better, and the user interface isn't the greatest but you can understand it with a little patience. If you are buying this for someone who struggles with technology or has cognitive issues they will absolutely need help setting it up, and they will probably inadvertently screw up the programming while refilling the pills as it's super-easy to accidently change the display settings and programming when the lid is in the up position. Keep the instruction booklet and access key in a safe place. It doesn't seem to like Energizer Ultimate Lithium AA batteries. Everything will appear to work (the display will work fine, and you'll be able to successfully program it, the alarms will work, etc.) but with these batteries (bought last month, fresh out of the box) the motor would not advance the pill carousel. Problem was resolved with Duracell Copper Tops. We have 2 pill dispensers (don't ask, lol) and I observed this with both units. Read more
Jeff—October 4, 2021✓ Verified purchase
I purchased this for my mothers pills, of which she has about 9 per day, several of them critical for her health as she is in her mid 80's. Given the reviews online, the cost of the product, and the locking mechanism, I deduced this was a quality product that was built for securing and dispensing serious medications. The product worked fine for about 60 days (30 day return policy). After 60 days we started getting an error code of "EER", which caused the entire device to stop working. The first time we got the code we replaced the batteries and that fixed the issue. A couple weeks later we got the same code again. Even though we thought it was strange to have dead batteries so soon, we replaced them again. This time it worked for 1 day. Then we not only got the "EER" code, the tray with the pills only would advance half way so you were unable to get any pills out of the dispenser door. Since then, it is completely broke and will not do anything. I reached out to Amazon support but since we are past the 30 day return policy, all they can do is direct me back to who I purchased it from. They provide a restricted tool to answer very specific questions only, and then tell you they will get back to you within 48 hours. We cannot speak to anyone. I cannot type a note explaining how critical it is that we get this resolved. Nothing. This product should be marketed as a "vitamin" dispenser, and not as a secure medicine dispenser unless you always have back up means to supply pills, which you probably wouldn't need this device if you did! Due to lack of timely support on this product, and the fact it only worked for 60 days, I would recommend against buying this for anything other than vitamins and aspirin/tylenol/advil, etc. Read more