Andrew—November 20, 2020✓ Verified purchase
Got this to replace a Wink bridge after they, rather abruptly and rudely, swapped to a pay model. Unboxed, connected to my router (patch cable included) and downloaded the app while the unit powered on. Used the app to create an account, pressed the button on the back when prompted and my iPhone connected within seconds. At this point the firmware update installed and within minutes it was ready to go. I attempted to add my first dimmer and nothing happened. I tried a few times and with different switches still nothing. The app prompted that I might need to reset the switch since it had been connected with Wink. The method on the switch didn't work and I googled my issue. Instead of using the three taps on the "on" button hold and three taps I found tapping off five times and holding until the lights flash, then tapping five more time (each set of five in half a second or so) forced a factory reset. This worked for me. Once the switch connects the app asks where it is located (kitchen, bedroom, bath, etc) and what kind (pendant, ceiling fan, etc) and automatically groups them based off this info. I had all my 12 switches programed and operating with half an hour. Alexa integration was easy, Lutron is not a default app and you'll need to find it, once done it was only a matter of logging in. I found the voice controls react much faster than Wink, lights go on/off almost immediately where Wink took a couple seconds. Overall voice control feels way more professional and streamlined while Wink seemed more like a DIY patchwork. The app is very basic and straight forward although it is customizable. Controls mimic the style of the physical switches you tap the switch you want to control and a "switch" pops up and slide your finger up/down for dimmers and tap on/off, I like the Wink style of a group of circles with title much better and it allowed me to easily control multiple switches. Read more
Meaty—March 6, 2026✓ Verified purchase
I think Lutron Caseta is hands-down, the best to light control hub and switch out there. Install These my customers, have one for myself. No lag, app is easy to use, lots of options for different switches and loads. Also works on shades and integrate with many different things like Apple iOS Home, Alexa etc. Read more
"data-smyth"—February 22, 2026✓ Verified purchase
We have Lutron smart switches controlling our two exterior lights. I wanted to integrate these switches with my Home Assistant setup and my electrician recommended this hub. Setting up the hub was extremely easy and I would have been happy even if the Home Assistant integration didn't work. That integration was just as easy and I had automations set up quickly. We now have the lights come on after sunset at different brightness levels and off before sunrise. Excellent! Read more
Edmund—May 18, 2020✓ Verified purchase
When Wink announced in May 2020 that they would no longer allow use of their wireless hub unless a monthly subscription fee was paid, I scrambled to come up with a solution to keep my smart home devices up and running. I found the Lutron Caseta Wireless Smart Bridge to be the perfect solution to control all of my Caseta switches. I took advantage off an Amazon Warehouse offer and picked one up for about $20 off the price of a brand new one. The device arrived today and setup could not have been easier. First, I simply factory reset each of my Caseta switches/dimmers and then deleted all of these Wink associated devices from the Alexa app. Then I just followed the prompts in the Lutron app to re-enroll and name all of my Caseta switches to work with the new bridge and Alexa. All were automatically added to Alexa without needing to do any discovery at all. I find the Lutron Caseta Wireless Smart Bridge to be fast and reliable. Response to voice commands given to Alexa to turn lights on or off are quick as are toggling lights on and off using the Lutron app. When I was using the Wink Hub I used to have an odd problem with a group of three recessed ceiling lights. I'd say, " Alexa, turn on living room lights" and usually only one or two of the lights in this group would turn on, almost never all three. Oddly, the problem apparently had something to do with the Wink Hub, because since switching to the Caseta Wireless Smart Bridge, all lights in the group now turn on and off reliably. Yea! Rah! Rah! It is a shame Wink decided to go to the "dark side" (charging a monthly fee for a device I bought with their promise of "no monthly fees") but I'm pleased to be rid of them now. I do believe Lutron will continue to support their Caseta Smart Bridge for many years to come as it is directly tied to smart home switches and devices they sell now and others they will likely offer in the future. Read more
S. Brady—March 2, 2026✓ Verified purchase
Works very well. A bit more expensive. Kind of wish I saw the leviton brand of this first as it was about $30 cheaper Read more