Quiet, easy to use, works great. Self cleaning is amazing, as is the hair wrap cutter. Doesn't leave streaks or hurt floors. Cleaning solution is affordable and lasts a long time with the auto mixing. Initially worried that the voice prompts might be annoying but they are fine and kind of amusing. The catch bag is worth the slightly higher cost over the s20 pro IMO, but the bags are a little expensive, at 67 cents each. Have not experienced any issues with tank level sensors that were often reported on the previous model, but have not had it that long. Cleaning performance is excellent for daily maintenance and it handles pet hair and cat litter very well. Not as good at stuck on spots due to low down force, but shouldn't be an issue with regular use. It is easy to disassemble and clean the parts if needed, and brush rollers are easy to swap. It includes a second one so you can separate them between dirtier and cleaner areas. Minor nitpick: there is no battery percentage indicator despite having an LCD. It only shows a battery symbol when it is low, so you don't know how much is left. Battery life is pretty decent so this is not a huge issue. Read more
I can't believe I waited this long to get a vacuum mop! It vacuums and mops at the same time, which saves me so much time and effort—especially with pets running around. It picks up everything from crumbs to pet hair, and then immediately follows up with a deep clean mop that leaves my floors spotless and streak-free. The suction power is impressive, the water tank is easy to fill and clean, and the controls are super intuitive. It's lightweight and easy to maneuver around furniture, and the battery life is more than enough to clean my entire home in one go. Read more
This is the best wet dry vacuum. I do pick up large debris which may get stuck in the roller however, it makes cleaning so easy with children, and I have never had such clean floors in my life. It cannot be used on area rugs. Your floors will be transformed. You have to make sure to clean it after because if the water stays in the tank, it would start to smell after a while. This really makes cleaning so easy and enjoyable. I had this for about three months when I started having error messages and it wouldn’t work. I contacted the company; they were very helpful. They sent a replacement canister and consistently followed up for every question even when I was too busy to answer. It works again. This company is the real deal and will follow through if there are issues. I was unaware that this has a cutter and a dryer, and the company helped me establish that it was working. That made a difference with all the debris and I no longer had to keep taking it apart so frequently. Read more
This is great for wet messes on hard floors but does not work as well on stuck on/partially dried messes. It is not a scrubber by any means. It will wipe up wet messes nicely. We have 3 dogs, one in particular slobbers everywhere. I was hoping to get away with a thorough once a day mopping, but this product requires I get to the slobbers anytime our dog drinks from the water, before it dries. It is easy to use once you set it up and I do appreciate the kind of self propelling action for a smooth motion during use. Probably great for lower traffic houses, that like a consistently clean floor. Also the handle is much more comfortable than my Dyson vacuum. Read more
I really wanted to give this 5 stars it’s made cleaning our house so much more enjoyable. It does go through water very quickly but the detergent is very conservative in usage. The battery when fully charged is able to thoroughly clean both floors of our house easily. It is a rather steep price for the device but I find it very worth it for how long it lasts as well as the suction and cleaning power of the roller. It’s very easy to maneuver around with a pivot point above the roller allowing you to like hook it around corners and legs of tables easily and along walls. My biggest issue though is even with very thorough cleaning after every use there’s this smell that seemingly comes from air going through the filter. It’s a very pungent dirt smell that I know is going to blast everywhere when I first turn it on to start cleaning. I’ve tried so hard to get rid of the smell and nothings worked so far. I’ve also found it sometimes struggles to get long hairs when it uses too much water in “ai” mode leading to having to go over hair multiple times to clean it up. The quiet mode is another huge perk, I can run it while people are talking and it’s about as loud as faucet running at near full flow. The hardwood mode is my preferred setting as it seems to restrict the amount of water flowing while still cleaning effectively. Overall, I highly recommend this for anyone looking for a more premium mop vac. Read more
This is my first ever review on any sort of cleaning product. I LOVE my Narwal! I have wanted one for years and finally pulled the trigger. No regrets! I have a multi level house with 90% flooring, 2 cats, and 2 dogs. My flooring is a very light colored wood and it is so hard to keep clean. With my Narwal, I am able to completely clean my floors in about 10 minutes! The value is great when compared to other high quality brands. I love that it self cleans and the little haptics are funny. Read more
I am so pleased with this wet/dry vac! I previously had a Tineco which I was not very happy with. What a difference with the Narwal! Easier to clean, does a much better job at cleaning the floors. Well worth the $$! Read more
