NordicTrack T Series

My daughter and I really like this treadmill. Easy to use and quiet. Paying for the delivery + setup was worth every penny! Two men brought it to where I wanted it in the house, assembled it much faster than I would have been able to, and made sure everything worked. They tidied up after themselves, too. Read more

The T10 Treadmill from Nordictrack is an awesome upgrade from the 20 year model we had. They are sturdy, reliable and overall, well built machines. IFit, on the otherhand, is comparable to the bloatware loaded on phones and computers. In a never ending race toward subscription eternity, Nordictrack requires an iFit pro membership to use regular subscription fee apps on their system. On top of that, their membership is about $40 a month. You'll need paid subscriptions to Netflix, Primevideo, and/or Spotify in addition if you wantntonwatch those. You can still use the treadmill without an iFit paid membership but I wonder how long that will last.I use an android tablet slung over the treadmill screen if I want to watch videos or use my phone and wireless earbuds to listen to Spotify. Nordictrack would be smart to make these apps free to use on their system. Next time someone asks my opinion about Nrodictrack equipment, I may be more inclined to tell them to shop around for a brand that is less inconvenient. Overall, it doesn't diminish the quality of the machine itself. But a company that creates inconveniences for those that don't pay, that are easy enough to get around, you have to wonder how long until they disable your machine for a fee. It certainly "updates" itself enough. Just my $0.02. Again, an excellent machine that does the job well at a decent cost. Just don't fall prey to the extra expense of the gimmicks. Read more

Easy to set up and start using. Great display that doesn't distract from your workout. I love the aux port so I can listen to audiobooks through the speakers while I walk. It isn't overly loud (though it does make noise) and even at my age (late 40s) it doesn't hurt my knees to walk for a long period of time on the machine. I like the handles and plan to use a mobile desk option to get a little work done while on it. The base seems long enough to do that. It's sturdy and stable and takes up less room than models meant for a fitness center. Great value for the cost. Read more

Assembly was pretty easy, though I’m not sure how one person can do it all alone. I needed my husband twice- once to lift the bed out of the box and then again to hold the bed up while I installed the hydraulic arm. The bolts that need to be removed to install the arm require a #11 socket which was not included, the wrench that is included is 5/16 on both ends which was too large. Otherwise I found assembly to be quite easy with the tools provided. The instructions are clear enough, but I personally really hate how they’re written so recommend finding a video to assist. I had such a good inaugural run on this tonight. The treadmill is pretty loud though and my husband could hear me on it very clearly from the floor above (albeit it was directly below him). Now the super annoying part. I jumped off onto the rails doing sprint intervals during the run and noticed how narrow the rails are- they also tilt inwards and I nearly rolled my ankle. Then after the run I looked down and noticed the belt had eaten into the soles of my BRAND NEW $160 shoes! Because the rails are so narrow the whole sole of the shoe doesn’t fit and I didn’t even notice the belt sawing into them. Of course it’s more my fault than the machine’s which is why I didn’t deduct much from the rating but I’m still sad about it. But not THAT sad these can be the treadmill shoes and I can buy another pair for outdoors. All that considered- my husband got me this so I could continue training on bad weather days and it will do just fine for that! Read more

I bought this for my mother, it arrived on time. No issues. I paid for the expert installation, which we had no problems. 15 minutes after the technician left, the thing stopped working. Of course I was at work, so when this occurred my mom did not know what to do. She called the tech back and he confirmed he could not figure out why it stopped. Later that evening I stopped by my moms house to see what the story was. Everything seemed to work except the belt. Now I have to call NordicTrack and see when they can send someone out. Amazon, is pretty good about offering solutions as far as returns. I was given 3 options. 1. Call Norditrack 2. Have a local repair person fix it, and they would refund me $120.00 3. Complete refund on both the unit and shipping (I would assume the 3 year maintenance plan). I am giving this 1 star because despite some of the good and bad stories, there should be no reason why this thing should have died. I am hoping I get a quick response tomorrow and we can work from there. I will update as we go along. ***************UPDATE So it was initially decided that the motor was broken on the machine by the technician who was dispatched about a week later. It took about 2 weeks to receive another motor. Add a few days to dispatch another tech at this point we are talking almost a month since the machine has arrived. (I was actually contemplating of just doing a return because it was nearing the time to pay the charge on my credit card.) Back to the story, so the tech shows up, we have the new motor, and an excited mom, I then find out that its not the motor, but the control panel. Again back to square one, another 2 weeks for delivery. Again a couple days to dispatch a technician once the part arrived. Tech arrived installed the new control panel and the machine runs, and hasn't had a problem since. Its been working with no issues for about 2 months now. Mom is happy, but I'm not really sure it was worth it. At this point I can't recommend purchasing this unit through this sales channel. Amazon was perfect but I don't know if it is Norditrack, the warehouse who holds this equipment, XPO who ships this equipment, the tech who installed this equipment... bottom line... a product was purchased for over $700 and it didn't work for almost two months from the day the transaction was completed. We weren't given anything for our troubles. Yes we weren't told "oh well sorry no refunds, all sales are final", we were offered a refund of $120 if we decided to let Norditrack off the hook and go with a local repair person, but there was nothing saying "we are sorry for what happened, the month and a half that was lost will be on us" (the company that failed to delight you as a customer). The only power as a customer is a review, to forewarn others of such an awful experience. I work in the customer service industry, so I know how hard it can be to please customers. In this case, the product offer and the services to support it were abysmal. Sincerely, Sam K. Read more