Gentle Reader—April 24, 2025✓ Verified purchase
This is a great bowl but mine arrived without any instructions other than an advertisement for the filters and how to install them. Initially I thought it was missing parts like the bowl and a cap that I describe later. I hope this review saves others time and frustration in case yours does not have instructions like mine. The box contains the reservoir on the top and in a false bottom I later discovered, the bowls. I almost returned mine because I thought parts were missing! The top of the reservoir contains a black plastic ring that covers the molded portion of the reservoir itself. Both pieces function as a handle to carry the filled or empty jug and as a way to lock the reservoir in place to the bowl after you refill the bottle. It also allows the top part to lay flat on the floor for refilling or screwing on the filling cap. ASSEMBLY: I have included photos of what the bottom screw on lid looked like on arrival. Note the center bottom hole is open. 1) If you do NOT plan to use the optional charcoal filters, there is a cap sitting on a post that you MUST use to cover this center hole or your reservoir will overfill. I suspect this is the reason some complain of overfilling. As there were no directions, I missed this little cap at first. See the pictures that I provided. This cap sits in a post on the fill cap that is easy to miss. 2) IF you plan to use the filters, these come with black valve that fits into the hole so you MUST put the cap on its post to have it work properly. The filter will not work unless you take this cap off so water can flow through the filter mechanism. FILLING: You cannot fill this from the top as some reviews suggested. It fills from the bottom but it has a cap that screws on the bottom to prevent spilling and leaking while you are carrying or installing the reservoir to the bowl. Water comes out of that spring loaded valve once the reservoir is locked in place. I am older but had no issues carrying the filled reservoir. Even filled, the container was not too heavy. BOWL DEPTH: Some reviews stated their bowls were not sufficiently deep. We have two larger dogs including a 105 lb German Shepherd and at least for the large size we ordered it works for either dog. The bowl is about 3-4 inches deep on the front where they drink so that is more than sufficient for most dogs. WATER FLOW/NOISE: I noticed very little noise while the water flows into the dish. You hear a faint glug but it should not wake one up or be bothersome for most. It does fill somewhat slowly when first filling the bowl from empty but my dogs had no issue getting the water they needed while drinking. Having too small a dish for your dog may cause issues I suppose. Those who report loud glugging sounds may want to check that their center hole cap is secured (if not using a filter). I have not used a filter yet so I cannot comment on sounds it may make with that installed. Sorry for the long review but I hope it solves some issues that others reported and helps those trying to figure it out if there are no instructions in the box like mine. Read more
Brains Report—November 8, 2017✓ Verified purchase
The media could not be loaded. Hey, I’m James Brains with the Brains Report, and this is my video review of the PetSafe Healthy Pet Water Station. There are 3 main reasons why we like the PetSafe Healthy Pet Water Station: 1. Clean – Our preschooler likes to play with the pet’s water. This water station reduces the amount available to him. In fact, he’s shown little interest in it. 2. Easy to Use – I didn’t even have to read the directions. Just pop and fill and replace. It’s a PFR operation. 3. Easy to Clean – Remove the stainless steel bowl and use your soap-dispensing dish scrubber to gitter done. We got this for our two cats and dog for Christmas last year. You see, we have a family tradition of getting each other water bowls. Much like Stranger in a Strange Land, we believe the sharing of water and water receptacles is a true sign of friendship and love. The pets immediately took to the water. Even the cats like doing their weird licky thing in it. We have not had any issues with rust, and we like that you can see the water level to know when to add more. Also, it’s BPA-free and dishwasher safe, though I don’t think it would fit in our dishwasher. This model improved our home décor immensely. Before, people would come over and say, “Ewww, let’s leave.” Now, they stay for hours at a time. Some visitors even take their shoes off and get comfortable! Overall, I would recommend this to anyone who has pets and doesn’t like giving them water too often. We only have to fill it about every week or so. If you don’t have pets, I really don’t know how you would get much use out of this. Maybe for some weird BDSM play? I don’t know. It’s your kink. Anyway, five stars! If you have any questions, please comment below. I’m here to help. Read more
Steph P—July 15, 2017✓ Verified purchase
I can not review this product's durability since I've only had it one week, but otherwise I am pretty happy. I initially considered a fountain model, but having to manage location based on proximity to an electrical outlet, not to mention that most puppies found electrical cords to be interesting chew toys, made an electric model out of the question for now. I did not get the filter based on mixed reviews and the fact that I use filtered water and refill it daily and wash everything about every other day. Pros: It works. It is not an overly engineered design which makes it pretty simple to use. The medium size handles about one day of water for my two dogs. The stainless steel bowl is good quality and went through a dishwasher cycle with no issues. It is not heavy, but has enough heft to it that it has not been knocked over yet. Con: I have a large breed puppy. The bowl itself is fairly small. As she grows, I am concerned that the bowl may simply be too small for her to drink comfortably. Since this product does not continually filter the water like an electric model, it does require more cleaning to keep sediments out of the bowl. Overall it's a good product. Keep in mind, since it has to be cleaned pretty regularly, this is not a fill it and forget it kind of product. My suggestion is to consider the reservoir capacity AND the bowl size when purchasing. Read more