Robyne Powell—April 7, 2026✓ Verified purchase
Easy to install; easy to use; starts up when I turn my car on. I feel safer having it. Company is amazing at helping out with questions or if anything goes wrong. Mine suddenly stopped working outside of the warranty window and I contacted them just to see if it was something I could reset. After some trouble shooting, they sent me a refurbished one (no warranty) which I greatly appreciated but that wasn't expected. Read more
Ron—March 2, 2022✓ Verified purchase
*****UPDATE***** I bought this dashcam in Feb 2022 and as mentioned in my initial and amended review, I received outstanding customer support. I want to reporrt that almost two years later, this dashcam is working FLAWLESSLY. I have never had an issue and it has served me very well. I do not need a new dashcam, but if I did, the REDTIGER F7N 4K dashcam would be my choice. It was money well spent. And for full disclosure, REDTIGER does not know I am writing an update; I only thought of it because my friend down the street asked if I had a dashcam and, if so, what brand/model? Easy answer and recommendation. I hope he is as happy as I have been! I've wanted a dashcam for my 2015 Chrysler Town & Country for the longest time. I did a ton of research before buying and delayed purchasing for quite some time. While I'm sure some of the competitor models are good, I finally decided on the REDTIGER 4K front/rear dashcam. I liked this one for the features and the great feedback I saw. REDTIGER dashcam shows very clear images, has Bluetooth and GPS capability, and a parking mode if hardwired (I didn't do that part yet, but I'm about to). Installation is on the right side of the rear view mirror and that actually is good since you don't want to be gawking at the camera and not at the road. I just connected it to my iPhone today using the UCAM app and it worked flawlessly. Great field of view, clarity, and smoothness. If I wanted to take a photo or save the video, it was just a press of a button on the phone. I was very impressed. Installation was ridiculously simple and that part startled me because I am not usually adept at this type of thing. Except for the 2-3 inches of wires by camera, the wiring is totally invisible. I do recommend going on YouTube and watching how to install the rear camera on a hatchback to get the wiring in the correct location. Customer service was exceptional!! I had purchased the dashcam for $149.99 along with a hardwire kit to use the cam in parking mode that was paired with the cam for another $18.99. The dash cam comes with a 32GB mini-card, but I upgraded to a 256GB mini-card. Well, the paired hardwiring kit had the wrong plug so it had to go back. While looking on Amazon, I saw a new deal for the exact same REDTIGER 4K dashcam for $118.99. I asked Amazon for a credit, but they said I had to return the unit and reorder. So I reordered the dashcam, but I decided to wait on the wiring. The new unit came in the next day, but it did not have the 32GB mini card. I received an email from Ms. Shelly, REDTIGER representative, who was concerned that I had a poor experience. I explained that wasn't true; I simply couldn't get a credit from Amazon. I told her the hardwiring kit wasn't correct and the mini-card was missing on the new unit. Ms. Shelly from REDTIGER immediately apologized profusely and said the company would make it right. She was professional, patient, and knowledgeable - very customer service-friendly. I asked about an extention cable to the rear of the van and the cost because I wasn't sure the supplied rear camera cable would be long enough (I hadn't installed it yet). But REDTIGER company promptly sent me one free of charge! As it turns out, the original cable was just long enough, but if I decide to reconfigure the cable location, this extension will come in handy. Oh, and they also gave me a new hardwiring kit free, AND gave me a credit for the missing 32GB mini-card, even though I said it was ok because I had purchased the 256GB card. I offered to pay for the wires up front, but they wouldn't hear of it. The point is that REDTIGER, through Ms. Shelly, provided OUTSTANDING and PROMPT customer service. They didn't have to reach out, but they did. They didn't have to be concerned, but they were. They didn't have to provide the accessories for free, but they wouldn't take no for an answer. They went out of their way to make it right, and they weren't even the ones at fault!! And Shelly is simply the BEST!! She demonstrated the company really cares. I cannot speak to the folks who didn't enjoy this dashcam, and here's hoping it works for a long time (it's not even close to hot outside yet). But I am absolutely thrilled with both the cam and the company. I highly recommend this brand and trust me, it usually takes a lot for this old Air Force retiree to recommend anything - this was my experience. Sure glad I bought this REDTIGER dash cam. ADDENDUM: After about 6 weeks, I did experience an issue with the camera not synching with my new phone. I contacted REDTIGER and Ms. Shelly was genuinely concerned and immediately sent me a new unit. This new dash cam works perfectly and I am grateful for the absolutely OUTSTANDING customer service AFTER the sale. This is the customer service one would expect from all sellers, but we all know that doesn't always happen. I mean, how many times have you read where customers got stiffed because it was after the return window? I can testify that mine was after the return window, too - But REDTIGER stands by their product and made it right without any hassles. They just took care of the problem. My new unit arrived exactly 24 hours after the conversation with Shelly. I stand by my earlier comments that I am so glad I bought the REDTIGER dash cam. This one is working just fine. Read more
Brian—March 6, 2022✓ Verified purchase
Wanted to wait until i owned this for a few months before i reviewed this. I am not a professional reviewer so will not go on and on. that being said. the Good: not bad to set up and plenty of wire to get the job done. checked the recordings and very nice, high quality so just what i was hoping for. I ran into a problem and the CS was very good and response was quick. the Bad: 1- they outsourced the connection to the cell phone (instead of their own software) that I was never, never able to get to work no matter what i did incl CS help on line Youtube and this included using several cell phones. would just not work. not happy, but not a deal breaker as to me this was just extra. still would have been nice. 2- the rear camera only comes up on the screen and is recording about 50% of the time. CS told me to just unplug and plug back in the rear camera connector. Does not work. i had to move the rear camera and when touched it then it worked again immediately so there is probably a loose connector in the rear camera and it is hard wired so no adjustment. i start the car drive down the road and about 1/2 the time it is working. Working, not working, working, not working. off and on all the time. can't do anything about it. was going to buy this as a gift for a friend of mine as i really liked it when i 1st got it. not now. Not 1 problem, but 2 problems so would not buy again. CS tried to help, but after their help still can't get the cell phone to connect and rear camera still working only 1/2 the time no rhyme or reason. Will keep for a little while then will replace with diff mfg. can't take a chance. sorry to go on, but very frustrated as I bought this to replace another brand (Aukey 4K dash cam with 6 lane wide angle lens with SanDisk High Endurance Video 64K card) and was in an accident and Police viewed the memory card and was black and said "file corrupt". recorded all the videos before the accident perfect and clear. PISSED! Really PISSED! tossed it the wires and memory card all out and bought this. i NEED This to WORK and do its job. Like a fire extinguisher. Period. UPDATE: i have been contacted by their customer support and there was a problem with the connection to the rear camera. they sent out a replacement and refund. camera works and just could not get the wireless part to work, but have changed it from a 2 star to a 4 star as it works and very good customer service. contacted me and follow up with emails until it was straightened out. Would recommend this if the connection is no longer a problem. Thank you Red Tiger! Read more