I am thrilled with this purchase. The total cost from an authorized dealer was $1,932. The closest price I’ve seen was $2,500, not including tax and shipping. I received it in a few days after ordering. Perfect condition. And, just in time to watch March Madness!! The picture is outstanding. I previously had a SunBright which wasn’t as good. My only issue is that it arrived a day early and I wasn’t home. It was left on my front porch. Lucky for me there was a UPS driver delivering something next door. I asked if he could help - and he did!! Refused to take any $$ from me. Read more
I bought the TV 8 months ago, but it sat in my garage while my porch was being built. I finally installed it last week, only to discover that the screen was broken. There was no visible damage, but the image appeared with a huge crack. I was worried because I was far outside of the Amazon warranty. Fortunately, they sent a new TV right away. I had it in two days. When I turned on the new one, I was blown away. The picture is beautiful. I really like the sleek remote and the ease of navigation. I’ve only had it up for one day, but so far I’m very happy. Read more
Had the TV mounted outdoors for about 6 months over the spring and summer. Mounting location was custom made so TV is entirely recessed into a stone surround with an 8 inch bluestone overhang; TV cover is used when not in use. So, essentially protected from all but the harshest wind driven rain. Within 3-4 months, the screen started to bubble and peal in a circular pattern. The issue got worse so Samsung sent out a repair tech under warranty. The repair tech arrives and tells me that these TVs aren't really meant to get wet at all and that he will replace the screen but it will happen again unless its completely covered under a pergola or pavilion. I show him the Samsung marketing that quotes this TV as being IP55 rated and water resistant. He proceeds to tell me that Samsung marketing for this unit is all BS and that he gets multiple calls per month for people that have the same screen peeling issues even when the TV is fully covered (i.e. it can't handle the outdoor moisture let alone any direct weather). In order to get my screen repaired under my 2 year warranty, they made me sign a document stating that they will not repair my TV for any future damage that "could have potentially been cause by water", essentially rendering my 2 year warranty useless after only 6 months. I will never buy another Samsung product, outdoor or indoor, this company does not stand behind what they sell. Save your money, either buy a cheap indoor TV and use it outdoors for 1 or 2 seasons and trash it or buy a competitor's outdoor TV that might actually be rated for the outdoors - NOTE, SAMSUNG TOOK DOWN THIS REVIEW ON THEIR WEBSITE SO POSTING HERE AS WELL Read more
This is the perfect outdoor TV. One note of caution normally a 55inch TV is under 75LBS, due to the weather proofing this TV weights 110lbs. I have this TV mounted outside on a Pergola, we can see the TV across the pool. Great sound, great pic, the Terrace is a great outdoor TV! Read more
I had an issue with my TV after 10 months of ownership, and they sent two technicians and repaired it at no charge. Very happy they resolved it within a couple of days with great communication and service. Very few companies will stand behind their product like this anymore. Read more
The item was a great product but I should have read the product specs before purchasing. It was about 70lbs and too heavy to hang on the wall in my pavilion. Other than that all was good Read more
I truly wish the anti-glare was way better than it is, however, we can now at least see a picture during the day on the 2 windowed wall 4 season porch. Read more
After less than a year, the screen developed blemishes all over it, but they were behind the glass and therefore couldn't be cleaned off. Although we have the TV is an area that NEVER gets sun, and is covered nightly, Samsung fought us on warrantying it because of the 'excessive sun exposure'. Even after the tech came out and concluded it is in a shaded area. Read more
