I can't believe the "SATISFYER PURPLE PLEASURE" was recommended by WIRECUTTER, let alone that Amazon sells it! I'm guessing the company has an "in" with either Wirecutter or Amazon---or both. There were absolutely NO directions on how to turn it on, let alone other options for use. Basically, you have to "figure it out" for yourself. Now, I consider myself pretty savvy in figuring things out. But after finally getting it turned on & using the device I was then unable to turn the thing off! After a few minutes of trying, I finally just let it bounce around on my bed till it ran out of charge. Pathetic.... Also, the charging cord was not the best so I replaced it with a cord from a previous vibrator which is excellent. This item "looks" good but is incredibly frustrating to use---so.... not very "satisfying"…haha. I have emailed the company asking for directions on how to use. The initial response was very disappointing. They actually asked ME for a video showing the defect---REALLY??? I responded by asking them for a video of how to operate this sleek little device. No response yet. Again, I just can’t believe this was recommended by Wirecutter…. This is the last time I’ll follow their recommendations. Read more
I've never had or used a vibrator in my life but after reading the NY Times article (yes, the NYTimes rated vibrators!) which raved about this, I gave it a try. Verdict: INCREDIBLE! A vibrator affects human genitalia like nothing else can. And the shape and feeling of the Purple Satisfyer are perfectly designed. BUT, like you will read in other reviews, mine just stopped working in one month. BUT, the manufacturer (EIS) stood behind their warranty (15 years!?) and replaced it free of charge! I hope this one lasts 15 years, and that EIS has learned how to make the inside of the Purp. Sat. (motor) as flawless as the outside. I'll keep you posted. Read more
I am copying this from another review because I had the exact same problem: I relied on what Wirecutter in the New York Times recommended. Because I bought this through Amazon, I foolishly thought their usual fantastic customer service would apply if I needed help. Well, the device won’t take a charge and it won’t turn on. I’ve contacted the manufacturer a couple of times, as directed, asking for help or replacement, and they’ve been of no use. And Amazon keeps referring me to the manufacturer so basically I’ve thrown the money I’ve spent for this thing in the wind. Do yourself a favor don’t buy this, read the reviews first and check with Amazon about a return policy on the device. You’re buying to make sure it can be returned if it doesn’t work properly. This was a diplomatic as I could be about inferior, cheap, and disappointing product I purchased and the subsequent “we got our money….you can go pound sand” service i received after the sale. Spend your money elsewhere….. Read more
I bought this as a gift. I relied on what Wirecutter in the New York Times recommended. Because I bought this through Amazon, I foolishly thought their usual fantastic customer service would apply if I needed help. Well, the device won’t take a charge and it won’t turn on. I’ve contacted the manufacturer a couple of times, ans directed, asking for help or replacement, and they’ve been of no use. And Amazon keeps referring me to the manufacturer so basically I’ve thrown the money I’ve spent for this thing in the wind. Do yourself a favor don’t buy this, read the reviews first and check with Amazon about a return policy on the device. You’re buying to make sure it can be returned if it doesn’t work properly. This was a diplomatic as I could be about inferior, cheap, and disappointing product I purchased and the subsequent “we got our money….you can go pound sand” service i received after the sale. Spend your money elsewhere….. Read more
I wish I could give it 0 stars because mine never even charged. When I started charging it, it would have a blinking light for a few minutes like it was charging, then turn to a solid light. It has been doing that for a week now and does not turn on at all. I know I have the charger on correctly because the charging light blinks for a few minutes. I also have another of these products and it charges correctly. There is no return or refund option, so now I just have to eat the cost. So disappointed. I understand you can't return if it has been used, but mine hasn't even charged enough to turn on. Read more
I bought this based on a recommendation from NY Times Wirecutter review. Package arrived, followed instructions for charging the battery. Never turned on! I thought defective switch. Amazon was kind enough to refund my purchase. I was very disappointed. UPDATE: I was able to reach the manufacturer. They responded very quickly. Recommended trying a reboot of the device (not described in the owners manual). This worked. Device works as described. My partner says it's a 'bomb'. Read more
Does the trick! Read more
