Hasn’t worked since installed - expensive piece of junk
I can’t rate the features since the appliance has not worked since it was installed. Warranty service is abysmal. Tech never showed up on day scheduled. Customer service on follow up told me they had diagnosed remotely and were waiting for part. Next follow up with customer service was given a local number to call for me to follow up on my own on status of service. Called local number, they are at least two weeks out on scheduling (no word on ordering part as on previous call to customer service). Directed to call back in a week to see if my service call even scheduled yet. Worst appliance purchase I have ever made. Sept 2002 update. Expecting second replacement shortly (third unit). First replacement was mishandled, came with broken ceramic tray and very noisy opening mechanism. Hope third time is the charm. March 2023 update. Microwave no longer working. Bought extended warranty and now Sharp and warranty company arguing about who is going to cover repair. Getting run around yet again. Read more
