Sony XB950B1 Extra Bass Wireless Headphones with App Control Black

UPDATE 6/19/18: Out of the blue, I received a friendly email from Sony telling me they have decided to replace my son's defective headphones, which we received today! We're thrilled because we thought this was a dead issue. Therefore, my review has gone from one star to five. Thank you, Sony! Got these for my son for his birthday 5 months ago. A couple of weeks ago, the right side fell off, held together only be a wire. Upon closer inspection, a small plastic ring inside the "swivel," (which is what normally holds it together) was broken. That's when I looked the product up on Amazon to see if anyone else had had this issue and sure enough, there were people who had this and other issues with these phones. Underneath each negative review, there was a reply from "Sony Social Support." They apologized and offered their email address so they could help people out, so rather than leave a negative review, I contacted them, attaching my receipt and a photo of the broken headphones. Eventually, I received this reply: "Thank you for reaching out to us first. Please contact our support team once you have the time at 1-800-222-7669 (9am to 12mn EST) and have the receipt ready. Our support team are the ones authorized to process any replacement/repairs. At this point, I can’t promise that it will be replaced automatically as they will still review or request additional pictures from you but I strongly advise that you make the call. Best regards, Mark Sony Social Media" After following Mark's advice, I contacted Sony Support, only to be told that the warranty doesn't cover this issue. Then I remembered that I also purchased the additional protection of a Square Trade Protection Plan. Called them and they said that since it didn't sound like "normal wear and tear," they didn't cover it either, although they did refund the $10 I paid for the plan. I desperately called around the repair shops near me but nobody handled the casing. I then attempted to repair it myself. I'm normally pretty good at fixing stuff but this would require a replacement part, which I actually bought online. It came with no instructions and there is no obvious way to execute the repair, without spending many, many hours. Read more

I love these headphones. I bought these to replace my older wired extra bass sonys. I have had them now for a little under a year and they're in the same condition as I bought them but a little softer on the ears perhaps. They produce great volume, and loud bass that you can control to a laughably ridiculous amount with their app. I have had no issues with them. I use them on all my devices including my Avantree usb on my PC and PS4. Now, how do you keep them from breaking on you? Well, I was scared of the other reviews of people having theirs break before I bought them. I was very nervous and treated them very delicately at first. What I do is make sure that I am putting them on by holding the upper sides above the rotating parts. I never pull or twist on the rotating parts to get them on or off. Like I said, they're still in the same condition when I bought them and I probably use these almost daily for up to 3-4 hours at a time. I've worn them around my neck, ran at the gym with them on (I wouldn't recommend because they'll make your ears hot), thrown them in my bags and backpacks. You get the picture, I use these a lot. Not to mention, I did buy these off of warehouse deals with a slightly damaged box. Great buy, durable enough, and if they were to break on me tomorrow, I would probably get another pair but I feel these will last me another good year or so. Read more

After trying both of the XB950N1 and the ch700n’s in store I decided I liked the xtra bass a lot more so I waited for them to go on sale. Needless to say I wasn’t willing to spend $249 on a set of noise canceling headphones, when the exact copy of them without noise canceling is less than $100. Instead of waiting for a sale however, I went ahead and ordered the non-noise canceling version, and I could not be happier. These are fantastic quality and the noise canceling is not missed. I mostly use these when listening to music while others are in the same room watching TV, or while watching movies in bed paired to an I pad. Frequency response is just as good as the 700n’s in my opinion, albeit overall the 700n’s are a little brighter if that makes sense, and wow the bass can really rattle your brain with the right song. Everything I ever wanted in a wireless headset. Finally, the battery life is incredible. I have used them for approximately two months now and they get used on average three times a week for 1-2 hours at a time. They have only been charged once and are just now getting to the point where they need to be recharged. Doing the math that’s approximately 30-32 hours! Wow, just wow! I am sure there are better sets out there for triple or quadruple the price, but for the average every day user these are amazing. If you’re on the fence, just do it! Read more