Read the instructions. The default setting will pick up WAY more than you want or need. For instance, be sure your recycle bin is empty because it will find everything. Deselect the OS and program files or it will pick up files within there as well Carefully select which formats you need too. It saves files two ways: By file type or by your file structure. I find the file structure type to be more useful. The saving by file type (the default) puts all the files from every entry and all programs on a list strictly by type. This can be useful if all you want are specific types of files. It doesn't appear to work on XP or other older OS's. I'm still trying to get it to work on WIN 7. Works great on Win 10. Over all I'm happy with it. Read more
Actually, very user friendly. It’s a very useful tool for storing all your photos, which allows you to take more photos on your phone. Like the portability of this device. Easy to download app & connection is adaptable to any device. Protects your pics or any documents worth saving!!! Read more
Charge the battery on your device because the PhotoStick uses the charge port, and it’s been running for about two hours on my iPad and only 62% done. There’s only 52% battery juice left. In order to get a charger on I’m going to have to, what? cancel the backup. Now I’m wondering if the PhotoStick will share the charge port with a splitter. TWO HOURS and only 62% DONE. Whew. And the PhotoStick will not work with a lightning splitter. I also suspect it’s trying to backup the videos I’ve downloaded from streaming services, which I don’t really want backed-up. I have 4-6 streaming downloads on the iPad at any given time. I don’t want them as part of my photo/video archive. There also doesn’t appear to be a way to organize the files. They go on organized in folders, but once they are on the PhotoStick they don’t appear to be in any logical order. Backing up the iPhone took OVER 6 HOURS used 57% of battery, then went into PHOTOSTICK MOBILE NOT ACCESSIBLE mode. When I attempted to Chat with Support, the chat applications DID NOT WORK on my iOS browser. Also when attempting to clear the device there was NO DELETE OPTION available as shows up in the app examples. I mean, how bad can it get? Really? Read more
I haven't been able to connect the device to my phone. The directions are not very clear for a non tech person. I still haven't been able to get it set up to save my photos. It is very frustrating. My phone is almost full and I refuse to delete photos. At a lose for what to do now. Watched many videos on You Tube but they were not helpful. It is installed on my phone but that is all Read more
Quality product, great price, durable, excellent storage capacity. Ordered two! Read more
The media could not be loaded. My sister is very non-technical, so when she said she wanted a photostick, I knew she was looking for a complete plug and play device. This sounded like just the thing, but I decided I would test and make a little video for her in case she had trouble. I have a fairly new Android phone, so I didn't anticipate any problems. Generally, the problem is that the phone doesn't recognize the Photostick drive. I did all the things suggested--delete the app and reinstall. Unplug and replug the device. I thought it was a bad stick, so I tried it on my PC. Worked like a charm there, but that is not what I was trying to back up. Back to the phone, I tried a generic USB stick to see if the phone could even detect USB drives. It does--just not the Photostick. When I use the back arrow, to go back to the main menu, I get this message: "An error occurred selecting the root folder. Please try again". I have already been through the tutorial and troubleshooting online, but didn't find a solution. So, for my phone, it doesn't work. I am afraid to send it to my sister, because if it doesn't work immediately out of the box, she won't know what to do. I have an old phone I used before I bought the new one and decided to test it on that one. I had better luck with that one. At first I had the same problem with it, but by leaving the stick plugged in while I restarted the phone, it then recognized the stick and it worked as advertised. Based on testing with 2nd phone, I would have given it 4 stars. If I were buying it for my phone 1 star, for my old phone 4 stars. I am going to send it to my sister, but I think there is a 50/50 chance that it will work (an expensive experiment). Read more
A little difficult setting up. Seems to work ok. Read more
Great product preserve images, storage or to download to other devices Read more
