Having enjoyed Vizio products since when you used to make PC monitors and TVs every since, we found ourselves in the market for a new one not because of any failure on the old ones part but because I am a klutz and the old 46 inch now has a broken screen cuz I accidentally tipped it over while I was fussing with the connections. That actually turned out to be a blessing in disguise because we replaced it with this 55 in Smart TV model which is way newer and has way more futures and allowed us to actually get rid of the Roku octopus dongle that was hanging off the back end causing me fits when it didn't work. This new 55-in model however allows me to connect everything directly to the TV and eliminate the extra hassle and cost of the Roku. It is also amazing to see 55 in worth of screen when you have been used to saying only 40 some for the last decade and a half. My wife is extremely pleased with this upgrade so much so she's not mad at all at me for breaking the old one. I will take it! Happy wife happy life 😁 Read more
My initial purchase of this tv was during prime day and unfortunately when it arrived the the LCD was damaged, obviously this wasn’t ideal and I was pretty annoyed. I called amazon to get a replacement and they were able to help me with the replacement and getting the damaged tv sent back to them at no additional cost. The replacement just arrived today and I couldn’t possibly be more impressed with the video quality and the range of sound. The colors are so vibrant and the HD is amazing. My phone camera isn’t doing the picture quality justice, I promise. I honestly couldn’t be happier with my purchase or the customer service I received from Amazon. Not to mention how great the price is. 10/10 would recommend. Read more
The description listed both wifi and ethernet, but there was no ethernet jack on that was delivered to me. I didn’t notice until I had the tv unboxed, assembled, and working. The tv works fine over wifi, but not having a wired connection was annoying. Also, you cannot use a hidden SSID for wifi connectivity as the tv will randomly disconnect from it. Then you have to reenter your super secret wifi password using the remote. I would have exchanged it for a model with an ethernet jack, but the risk of breaking it on the way to the UPS Store was too high. I ended up creating an unhidden guest account on my router for wifi connectivity. The tv works great, but not having that ethernet jack bugged me enough to deduct one star. Read more
This TV is NOT a TV ... It's a streaming device. You cannot expect to turn on this TV, and have it restart on the same channel as when you turned it off. If you have an antenna, and you're watching channel 4, for example, and you turn your TV off and go to bed, when you wake up the next day and turn your TV on, it will not go to the station you left it on when you turned it off. Instead, it will default to the streaming menu as if you want to pick a movie. If you just want to turn your TV on, where you left it last, you CANNOT do that. I have spoken to tech support at Vizio, and they have verified it CANNOT be done. There is a button for what they call, FREE TV+, but that will only take you to a menu of RECENT items. If you're a person who actually likes to watch antenna TV, or switch between games on Sunday, this TV is not for you. By default when you turn it on, it goes to the MOVIE menu. If you want to watch Free TV, You have to hold down the OKAY button, to bring up a display, and then scroll all the way to the bottom of that display and choose ANTENNA. It's like 15 clicks just to get to the stupid ANTENNA TV. There is no way to make it the default. Also, I don't know who designed the interface for this, but it's garbage. The menus do not wrap around. If you get to the bottom of one menu, you would expect if you kept pressing down then it would just wrap around back to the top of the menu ... It doesn't. If you want to get back to the top of that menu, you have to arrow up ALL THE WAY through the menu, instead of it, just wrapping around, back to the top of the menu. If you expect to just turn on your TV, and expect to just get TV, and all of your stations, this piece of garbage is not going to allow that to happen. You can literally never turn on your TV and get normal TV. The best you can do is turn on the TV and get to the RECENT menu, and that will only give you the last three channels you were on. I downloaded the app for my phone, and it's just as bad. Don't waste your time with the app. Again, this is not a TV for normal TV viewing. This is all about streaming and advertising. There is a TV in there, but it's buried, and it will not show up on any menu , until you scan the TV for new stations, then it will add an Antenna menu . However, right out of the box there is no option to watch TV as the default. I'm still trying to figure out how somebody could design a menu so badly. Oh, also if you like to flip between TV stations back and forth, forget it. If you want to flip back and forth between stations, it's not going to happen. I'm seriously thinking about returning this piece of garbage simply because the menu is designed so poorly. IS IT REALLY SO MUCH TO ASK , THAT IF I TURN A TV OFF, WHEN I TURN IT BACK ON IT'S ON THE SAME STATION ? IS THAT REALLY TOO MUCH TO ASK , THAT MY TV STARTS UP WHERE I LET LEFT IT WHEN I TURNED IT OFF? Every TV in the history of mankind, would normally turn on at the same place. You left it when you turned it off . Not this one !!! If you are looking for a TV ... This is definitely NOT the answer. Again, this is verified information provided to me by Vizio technical support. Looks like this one's going back in the box. Shameful. Over something so simple as turning a TV on and off, that doesn't exist anymore. Wow! Read more
