Customer—November 4, 2021✓ Verified purchase
I use this DVD player an average of an hour per day presenting company product benefits to potential customers. The screen is large and clear. The audio is also plenty loud and crisp. After 9 months of use, I had a product failure. It was still under the one year warranty. I contacted Wonnie customer service by phone and email. They emailed corrective instructions and surprisingly it worked temporarily. But something else was wrong besides. Having failed again, I again emailed and Wonnie customer service apologized that I was having continued difficulty was asked to send a screenshot of the failure appearance. I was assured that they would resolve my problem whatever it took. Having sent rhe screenshot, Wonnie customer service determined that the problem wasn't worth me sending the unit in to repair. Instead they just sent a completely new unit within 4 days. It works fine, problem solved! I have used 5 different DVD players from different Chinese manufacturers. This is the best largest one for the least cost for its size. All units fail in some way in less than 3 years when used a lot. I purchase an extended 2 year warranty on top of the basic. In this case the unit failed in the basic warranty period. That is not usually the case. The extended warranty is cheap and those companies do honor their contract. Bottom line, I highly recommend this DVD player. Read more
Philip Waldh—June 12, 2025✓ Verified purchase
I was surprised how well it works. It was for my grand daughter and she likes it but she would be happier with a larger display. But I find the display a pretty decent size. It’s supposed to be compact and easy to carry around and It does everything a bigger one can do. Read more
Customer—August 4, 2020✓ Verified purchase
I purchased the Wonnie 17.9" DVD player to use on long road trips and while camping. I have watched 3 movies at home to test it out. The picture quality is nice and it is easy to use. I often have to stop the movie before its over and I love that it starts up just where I left off. I needed help changing the language to English so I emailed customer service. I was pleasantly surprised to get a very kind, helpful and prompt response from Tia that ended in resolution of the problem. My grand kids think it's very cool that they do not need wifi to watch a movie (haha) and they love the large screen. The optional head phones may be a good addition there have been times I struggled to make out the dialog even at max volume. That said, my ears don't work as well as they used to. I watched one complete movie and the battery held out without any problems at all. The unit comes with a car charger so I am not worried about it. Overall I am very happy with my purchase. Read more
Ann Sherry—June 30, 2021✓ Verified purchase
I am enjoying this new DVD player very much. My most recent laptop did not come with a built-in DVD or CD player. I used to use it all the time. I selected this player because I could not resist the size of the screen and the low price for a player like this. Many have complained about the volume, and I see what they mean. It does not go up super loud, but you can hear it well if you don't use headphones. And if you do use headphones, make sure they are plugged into the player all the way. It is extremely easy to set up and use. It is very easy to select certain episodes. When you pause it, you just click a button. If you are away from the player with it paused for longer than you planned, a screensaver automatically comes up, so the image doesn't burn on the screen. I love its ability to pivot in different positions. The picture quality I think depends on the quality on the dvd, but I do notice that at least for the dvds I have played so far, the picture quality is good but is not crystal clear like you would get on a tv. I consider myself lucky to have found this product. I didn't know anyone made them with this great, most-enjoyed screen size. I recommend this product. Read more
V—September 9, 2020✓ Verified purchase
Arrived quickly and the packaging was solid. The plastic packing case is a definite bonus to protect from dust while stored. There are clear instructions for customer service if you have any issues. So, I purchased this DVD player for my kiddo who has figured out how to access any browser on his computer. Yeah, yeah, I know how to lock everything but then I have to unlock for others sharing and so forth and so on...During remote learning, my youngest will have this DVD player for one purpose-only: offline learning using educational DVDs. Yes, use his “school”laptop for online classes. Live homework with mom or tutor. Review or prep content (as needed) with the DVD player. If earns it, time on his “fun” laptop for those apps and games. Second use of our new DVD player for our family will be watching the huge drawer of DVD’s that I was just about to throw out due to hubby’s nagging until the pandemic hit. Last but not least, our cable and WiFi tends to go down during snowstorms. Now, I CAN’T WAIT for the next huge winter blaster to watch my DVD collection of The Matrix movies with no interruption. Power outage? Kids, plug in the DVD player to the portable battery and get cozy. Let it snow! About the player, it’s got the swivel screen! Cool! Leave it on a table and sit where you like. The sound and the picture are great and I can’t tell you how convenient it will be to have a remote. Easy peasy! My other kids STILL think I bought myself a new laptop due to size of the device, haha. More updates once we start using it regularly-remote learning starts next week! Read more

