Outstanding customer service
The DVD player was received properly packaged with no damage to the container. Hooked up the DVD player to the TV and turned it on using the manual controls, everything appeared to be working correctly. Tried using the remote which didn't function at all. Contacted customer service for the vendor, let them know what the problem was, they asked a couple of question and then sent a new remote the same day. When the new remote was received it worked just fine. I thought that was outstanding service, and I would be happy to deal with this vendor again. Thanks Read more








