Defective GPU and Extremely Poor Seller Support
I rarely leave reviews, but I feel obligated to warn others before making the same mistake I did. I purchased this GPU after saving for months to build my PC piece by piece, investing thousands of dollars of my own hard-earned money into this computer. I waited a long time to finally complete my build, only to discover that this card caused repeated crashes and system shutdowns. This happened even after extensive troubleshooting, multiple driver reinstalls, and testing in a properly functioning system. The product is clearly defective. What made this experience even worse was the seller’s response. Communication was slow and unhelpful, and instead of standing behind a faulty product, I was pushed back and forth between Amazon, the seller, and the manufacturer. Because I couldn’t fully test the card until the build was complete, I was told I was outside the return window and left without a reasonable solution. The manufacturer’s proposed “resolution” required out-of-pocket shipping costs, additional expenses, and offered no clear guarantee of a refund or replacement if anything went wrong during testing or transit. This is unacceptable for such an expensive component. This entire situation has been incredibly stressful and disheartening. After waiting for months and spending so much money on this computer, being left with a non-functional GPU and no real support has been devastating. If you are considering buying from this seller, please proceed with extreme caution, especially if you are building a PC over time. I strongly recommend purchasing from a seller with a reliable return policy and customer support you can trust. Read more
