Excellent service
Very good service. My device was beyond repair and I received a refund immediately. Read more
ASURION
ASURION 3 Year Electronics Protection Plan 175 - 199 99
$28.99
About this item
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Key details
- date_first_available
- February 28, 2019
- manufacturer
- ASURION
Highlights
About this item
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Customer reviews
8,675 reviewsPositive
Rated 4.5/5 across 8,675 reviews — highly regarded by customers.
- 100% of sampled reviews are from verified purchases.
- 75% of sampled reviews give 4–5 stars.
Customers say
Customers find the protection plan to be of good quality and worth the price, appreciating its ease of setup and fast service.
Generated from the text of customer reviews
Worth the purchase
Very quick to review, respond, and resolve issues. Will definitely purchase again and recommend to everyone. Read more
Easy as Sunday morning!
Fast and easy! Read more
Coverage for electronic device
Awesome Read more
Good but not as easy as advertised.
While the plan covered my failed product. The process was cumbersome and honestly slow. They advertise it as easy and seamless but it’s not. I purchased another plan for the replacement product but now I know better that it WILL NOT be as easy as effortlessly as advertised. Read more
True customer service/assured protection
Purchased on December 15,2023 as a gift for my daughter as a gift. Even though they couldn’t fix the soundbar, the fact that Asurion responded quickly, covered return shipping, and issued a gift card for the full purchase amount! That’s solid customer service. No runaround, no ghosting, no “please hold for 47 minutes.” They made it right. Thanks Asurion Read more
Always use them as needed
Easy to connect with, courteous and repair or replace promptly. Read more
Horrible service did not cover my purchase of fitbit
I bought the Asurian protection for my Fitbit. It has been an awful experience. The Fitbit quit working a couple of weeks prior to 1 year. Asurian directed me to the manufacturer. Fitbit repaired the watch. A couple of months later I noticed a crack in the screen even though I used screen protectors and do not recall any impacts to it. I was concerned it was no longer waterproof so I called Asurian. I sent it in. It came back with a repaired screen but no longer worked. It also had a note saying it was no longer waterproof. I was not told that to start with. I called Asurian and sent back again. It came back again. This time at least the restart button worked but it won’t hold a change at all and will not connect to blue tooth. I called Asurian again. This time the agent told me it was a lemon and I would be getting a refund. I waited a month and no refund. I called Asurian again and was told my refund had been denied. I told the agent I didn’t ask for a refund. I was told to watch my emails for directions to return the watch again. That was well over a month ago. I never received an email. Since then the watch has totally failed. I have a watch that won’t even turn on at this point, hundreds of dollars worth of bands and screen protectors for it and a worthless extended warranty. At this point I am totally over it. I will never buy electronics from Amazon again and I certainly won’t be using their protection plans. Read more
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