Bridget Mack—December 20, 2024✓ Verified purchase
I love the sleek design and the color is beautiful! I purchased this for my son and it keeps his food warm throughout his school day until he was ready to eat. It does not leak in his bookbag like the others he had prior. There are some issues. Where the tip folds down there is a plastic piece that holds the lid on. It did break off. However! I was sent another one within a few days of reporting the issue. Customer Service is great! They have a 2 year warranty and they have no problem honoring it! This is the best box I've purchased and most likely the only brand I'll be purchasing from here out. The storage is larger than most and there is a removable tray that allows you to put more food. I was able to fit 2 sandwiches in there. I also love the ease of cleaning due to the removable tray. Great buy! Read more
derekjkeller—October 27, 2025✓ Verified purchase
I bought my first Bentgo lunch box and really liked the size and layout of the compartments. It feels solid. I wound up having an issue with the unit and Bentgo customer support replaced it almost immediately. After a few months, the plastic hinge nubs broke off. Once again, their customer support sent me a new one, this time an upgraded unit with metal hinges. Their products are great and their customer support is even better. Read more
Samuel—February 9, 2026✓ Verified purchase
This is a great product. We got one begining of the school year for my oldest. Fast forward we got a second one for our youngest. Sturdy, scratch resistant, easy to clean, while keeping food at the "right" temperature. It is the perfect balance of volume and size. Read more
JS—January 24, 2026✓ Verified purchase
Biggest complaint - Quality. I bought this bentgo in April 2025 to replace my daughter’s previous bentgo box because it melted in the dishwasher (even though they’re supposed to be at least top rack safe). Now, less than a year later, the lid has broken off. My son’s also melted in the dishwasher, preventing it from closing properly. That’s now 3 of these bentgo boxes I’ve purchased, all of which lasted less than 1 year. Another small complaint I have with these is the silicon or rubber portion of the seal on the lid gets stained and food particles get In there and it can be difficult to clean. That said, I do like the size of these, I like that the main piece comes out and the compartments are convenient. They also do not seem to leak at all. Read more
L. L.—December 31, 2025✓ Verified purchase
Attractive lunch box, but terrible hinge design…until now, perhaps. I have two of these lunch boxes fail and be replaced under warranty. To the credit of Bentgo, they shipped me replacements immediately. On my most recent failure, I noted my new replacement has a completely new, beefier hinge design. Obviously, they recognized the weakness of the prior design. Read more
Grace—January 16, 2026✓ Verified purchase
Perfect! Sturdy- Easy to clean- perfect sized compartments-perfect for an adult- you can take the insert out to wash- the divider insert doesn’t keep liquid from going to the other side-I wrap my deli meat in saran wrap and put it in the smaller side in my salad on the other side. I use the other two slots for either fruit, nuts, slices of cheese, olives, pickles…It’s a very versatile container container. I wouldn’t use it to heat items up. It is a bit pricey, but I think quality speaks for that. I think this will last me a very long time versus some of the other brands and options I saw which seemed kind of flimsy and not as durable. Read more
nicole spady—December 15, 2025✓ Verified purchase
UPDATE: my kindergartener uses this almost every day and it broke after only four or five months, but they quickly replaced it within only a couple of days - so hopefully this one lasts longer! Only lasted approximately 4 1/2 months before the hinge broke. Read more
12345—November 15, 2025✓ Verified purchase
This is a great Bento Box--the only thing missing is the cooling tray that comes with other models. Hugs plus for this model's it weighs a lot less and is very good quality! We like the adjustable compartments and it's easy to clean. It fits easily into a backpack and keeps your food nice--why not get it? 🙂 Read more