Hardware Issue / Resolved eventually
(UPDATE) 11/12/25 After numerous failed attempts by tech support to rectify the situation I must have been escalated to another tier. They accessed the camera / light in question and determined that it was a hardware issue. Two days later a new unit arrived at my house. Still not happy with original support (or lack of) but in the end Blink stood by their product and rectified the issue. As a consumer, that's what you want them to do. So all is well again! I am an avid Blink consumer. In all, I have 15 cameras inside and outside. One is this non wired floodlight. Overall I am VERY happy with Blink. My caution....stay far away from this product. In time the spotlight feature will stop working. Meaning that it will no longer come on with motion nor can it be controlled by the app. Blink support is zero and I mean ZERO help. After researching the issue on the web this is a common a recurring problem over the past few years that Blink has been unable to resolve. And yet, they keep selling them. Blink support will put you on an endless loop of ...change the batteries, unplug, replug, reset was rinse and repeat. All with the same results. Realizing the support was worthless, I did some experiments of my own. In my opinion the trouble lies in the short USB cord from the camera to the battery pack. The thick connection into the back of the camera is not the most secure and never seems to securily seat. If I take off the battery cover and go directly into the c attachment it fits securily. AND the spotlight works! It's not practical to mount the unit without the cover nor could you even mount it. So not a workable solution I did not ask for a refund. I usually never do. I learn and move on. But you think Blink would offer one or at least acknowledge that they are selling a non working product!! Love my Blink cameras. BUT if you buy this unit you are throwing your money away. Simply a horrible design with no support! Read more








