Brother Work Smart 1360 Wireless Color Inkjet All-in-One Printer with Automatic Duplex Printing and 1 8 Color Display

The Brother Work Smart 1360 is an amazing printer and has been a great addition to my home setup. From start to finish, the setup process was quick and painless. Wireless connection was straightforward, and within minutes I was printing with no frustration or confusing steps. The menu and 1.8” color display are simple and intuitive, making everyday use easy even if you’re not very tech-savvy. Print quality is solid for both color and black-and-white documents, and the automatic duplex printing is a big plus—it saves paper and works smoothly without any hiccups. Scanning and copying are just as easy, making this a true all-in-one that actually feels convenient to use. One of the biggest advantages is ink cost. Replacement ink is very reasonable when purchased online, and there are plenty of compatible non-OEM options available that actually work well. The printer clearly notifies you if non-Brother ink is installed, but it continues to function perfectly once you confirm, which helps keep long-term costs down. Overall, this printer is reliable, user-friendly, and affordable to maintain. If you want a no-nonsense wireless color inkjet that’s easy to set up, easy to use, and doesn’t lock you into expensive ink, this is an excellent choice. Read more

I have a Laserjet workhorse for all black and white printing and scanning but I need to print a few (Maybe 10) color prints a month. My old 10 year old Brother could not print colors correctly and when I saw this on the Prime Day sale for $90 I read the reviews and jumped at it. It was the best $90 I've spent in a long time. I've only had it 2 days so this review is about installation and initial impressions. I use Windows 11. I unpacked it; powered it on; installed the cartridges and it was in setup mode. Brother has a mobile app and a browser URL for setup. I chose to do it on my desktop with Chrome. It opened right up and was very intuitively easy to walk through. I was going to use wireless and the setup walked me through that and there were no issues with the wireless install. (i read reviews where it is a struggle .. seems to me maybe poor signal or operator error). It was a seamless experience and in no time it printed the test pages and calibration flawlessly. The setup then downloaded the software drivers and apps; installed it; upgraded the firmware and it was ready to go. Less than 15 minutes start to finish. I printed single and double sided from Windows in black and white and color and all prints were surprisingly clear. The black was crisp and dark. I then tested the scanner which actually scanned teh page very fast (much faster than Brother 2750 Laserjet) and the images were crisp and speckle free. I was very pleasantly surprised at the whole thing including how good this was for the price. I cannot yet comment on ink usage of course (I will update later) but it comes with starter cartridges. Starter means they are d esigned to help initial setup and install and they did not seem to compromise on ink. See the screenshot of the ink volume in the status monitor showing 200 pages which might be a stretch. All in all, I recommend this highly IF you don't set your expectations too high and remember the value for money. Read more

Updated: Since writing this review, I have written to support at brother three times about the slow ink deliveries. They are spectacularly unhelpful, and send boilerplate messages barely addressing my concern. I thought OK I’ll upgrade to the higher level, Maybe they’ll send out ink faster if they see I’m paying 25 a month for the elite tier of pages… Nope! You will still have to wait. I average 2 to 3 days with no ink in the printer, waiting on ink to arrive, and generally speaking I always have a print job halfway done that has failed because of ink running out. I’m downgrading this review to one star because of the EZ subscription service, which is anything but easy or effective. ________ I bought the device intending to print anywhere from 100-500 pages in color a month. The quality of the output on the device is fine. There's no arguing the ink subscription service is a financial savings versus buying your own expensive cartridges. But in my experience already three times this month, I have run out of ink midway through a color print job, to be reassured by the app, "ink's already been ordered" cheerfully, but then have to wait 3-4 days additional for the ink that supposedly "will arrive before you need it" to arrive. Simply put that's not acceptable for a printer intended for regular usage, especially for color printing. I opted for a higher level subscription because I expect to print that many pages a month...but my $10 a month for ink isn't such a great deal when you're left with a print job half finished and have to wait days to continue it. Be aware if you are going to opt for a higher level of subscription because you intend to actually the device regularly, the ink service is going to lag and be very, very annoying. Also be aware that unless you print in Draft quality at all times, this is going to continue to be the case, because they don't ship faster ink to you just because you opt to print in OK or Best quality. If your printer loses power, be assured that you will likely lose authentication with the subscription service, and re-enabling it is a chore. I haven't faxed with it (who does?) but scanning and photocopying while working OK, also fail to work if one of your color inks is empty. Supposedly you can continue to copy and scan in B&W while you wait for the "E-Z" refill to finally show up....but in reality, error messages on the device display scream at you to replace the ink, and won't go away for you to access the copy/scan panel. SO the only way you can use it such circumstances is to initiate a scan via the PC or iOS app, you can't do it from the device itself while it is in crybaby mode. Finally, there's an issue with the buffer built into this device. The device claims to have a memory built in, but it's paltry. If you print a large print job and your PC print app assures you it sent the whole thing to the printer...it doesn't. The print only accepts some of it. If you dare to print a large job overnight, rest assure come morning it will have stopped after about ten pages in halfway through a page, losing the rest of the print job. You really do have to sit there and make sure your PC doesn't go to sleep until the entire print job is completely executed, or this happens repeatedly. The printer is fairly slow on color jobs, which means if you want to, say, print a 100-200 page doc, you really do need to do it at a time you're going to be able to sit there for hours making sure the PC doesn't go to sleep. Cannot recommend. Read more