EDITED REVIEW: replacement works as expected
***UPDATED REVIEW: I was contacted by the Cable Matters after my 2-star review was published; I had not discovered until 45 days after receiving the cable that it had problems supporting a powered USB 3.0 hub. They were concerned I had received a defective unit. Even though the return period had expired, they graciously offered to supply a new cable to see if the performance issues were resolved. The replacement has shown itself to be rock-solid for the last 48 hours of non-stop use. The original cable made removable media randomly disconnect from the hub. The replacement cable has no such problems - I have four storage devices connected from the hub to my computer via the replacement cable - there have been no ejections, and the data transfer speeds are consistently near the UBS 3.0 maximum. Thanks to cable matters for reaching out to me and replacing the cable. Not only were they concerned, but they took my case to heart from not just a customer relations standpoint, but also in terms of the engineering. Their concern over a relatively inexpensive cable is a clear demonstration that this company is dedicated to insuring their customers receive an excellent product with top-flight customer care. The next time I need to run an extension for a remote USB hub, Cable Matters will be my go-to source. I have re-rated this product from two to five stars - not only does it work to spec, but their commitment to their customers has won me over. I have included the original review below just to highlight how responsive Cable Matters was to my issue. *****ORIGINAL REVIEW: This was purchased so I could operate a hub on an edit system desk, which is 6 feet from the computer. It checked out fine when I hooked it up to a USB 3 device and ran at near the maximum speed. As an active extension, I figured it would work for the purpose I needed, so I put it away until I assembled the edit system in whole. After throwing the whole shebang together, my USB devices would randomly start ejecting themselves. After tracking it down, it seemed it was all coming from this one extended hub - until I plugged the hub directly into the Mac Pro and it held stable for several hours without any issue, which meant it was a faulty cable. Checking the extension cable on a single device (a USB drive that was on the hub and ejected regularly) showed it was stable in that configuration. I give it two stars because it certainly does give you a reliable extension for a single unpowered device that draws minimum wattage (say, thumb drive). But according to the specs that were provided, it should be able to handle a hub as well. But that's apparently not the case. So its fine if you need a single port for a thumb drive or portable HDD or SDD, it should work fine. .******* Read more




















