Every once in a while, you come across a purchase that reminds you what great service and quality are supposed to look like—this was one of those. Let’s start with the customer service: responsive, professional, and efficient. No back-and-forth, no runaround—just clear communication and real solutions. That alone set the tone. Then came the shipping, which honestly exceeded expectations. For a piece this size, I anticipated delays or complications—but it arrived quickly, securely packaged, and in perfect condition. Zero issues. Now the centerpiece—the couch itself. This isn’t just “good for the price.” This is genuinely high-quality furniture. The leather feels rich and durable, the build is solid, and every function works exactly as it should. The reclining mechanism is smooth, the headrests adjust perfectly, and the overall comfort is on point. It looks just as good in person as it does in the photos—if not better. What stands out is consistency: • The service is professional • The delivery is fast and reliable • The product actually delivers on its promise Read more
So far, we love our new recliner sofa. The sofa was delivered over two days, with 5 cartons arriving one day and 1 arriving the next day (as noted in the description). The color was perfect (we chose cream) and the leather is soft and of quality material (the faux leather areas match very well). The power controls are responsive and we like that they are located on the outside of the arms. The headrest functions independently of the foot rest and a cancel button puts all back to default position. The challenge came in the setup. This is really a two person job as the components are heavy and unwieldy. The primary issue was in locking in the backs to the top and bottom. The brackets are small and are not easy to maneuver especially alone. The other issue with this design is these brackets can separate easily when you pickup the sofa to move it around. This may become a bigger problem over time. The only way to install it initially and get it back together easily is with two people. In the meantime, it is now in place and we are enjoying it a lot. Read more
Purchased a brown loveseat without the console. I am 5'7". Would be a 5-star review, but the brown leather has an orange undertone. Had I known, I would have purchased the blue. I could return it, but my shipping expense would be as much or more than the loveseat. The loveseat is comfy and soft enough. I never thought I would use the head-adjustment button because I cannot stand to have my head pushed forward. Well, I use it all the time and am very happy to have it. It needs a bit of lumbar support, but that isn't a deal-breaker. If I were on my own, I would have been in a pickle trying to set it up. Definitely a 2-person job and 1 of you needs long arms and strength. Put it together where you want it to sit. The way the seats fit together isn't ideal. If you have to lift it to move it, the seat sections will probably separate, although they can be reconnected. Very happy with it so far. If the motors don't hold up, I will be one unhappy camper. Read more
Completely seamless. Easy to assemble love the quality. Read more
I’m 6’3” and this sofa looks and feels great. I’m very happy thus far. Read more
Very comfortable. Good color. Fits perfectly in my small room! Read more
Nice chair , easy to assemble. Read more
Very nice quality and buttery leather. I read a lot of reviews which helped with assembly, otherwise may have been an issue. The seats are very firm - a little more cushion would be better. 4.5 stars if it is an ootion. Read more
