Brian Chiorello—July 27, 2016✓ Verified purchase
Great scooter, I am a larger man (335lbs) and I was hesitant on this scooter but for the price I wanted to give it a shot. I am definitely impressed with it, comes apart easily (unlike the larger scooters) and fits right into my vehicle. I use it to go to parks like Universal Orlando and Seaworld and this overall performs well for 5-6 hours. The battery holds up fairly well, but with my additional weight and I am always at the highest speed as I am not an old man - I am happy with this scoot for the basic overall use. This is not meant for offroad stuff, grass, sand, dirt unless it is compacted like concrete and the clearance is minimal 2-3 inches even transitioning from sidewalk to streets you could bottom out. Read more
Kindle Customer Judy—June 3, 2015✓ Verified purchase
I purchased this for my husband, who has ALS. He loves his little four wheel Drive Medical. It came well boxed, came on time and was very easy for us to put together. He's not a small man, going 235lbs at 5'9", this takes him where he wants to go and has given him back his "legs". The first time it was charged and ready to drive, he came back from buzzing around with a big smile on his face and said, "this is like Christmas". So far, not a minutes problem with this. Sure seems to be well made. This is the first time we have bought this kind of device. He has used the store riding carts so was use to how these type of things work. I would say you wouldn't want to be much taller or heavier than my husband, as this is more for smaller/shorter people, as far as I'm concerned. Read more
Customer—December 8, 2022✓ Verified purchase
I finally gave in and got a mobility scooter. I am loving my freedom, didn’t realize how much I was missing until my wheels arrived and I took it out on our maiden voyage. Scooter arrived very quickly after I ordered, 4 days. Company called to verify addresses and to see if I question. They then sent a letter with a key chain thanking me for purchasing their product. Scooter came in a huge box, packed very well. I’m glad hubby and son where home to help get it in the house. If I was alone, I would of had to open outside. It goes together and comes apart very easy after a little practice, I think the battery is the heaviest piece, but Nothing I cannot manage on my own. My Daughter and I are able to lift the scooter (minuses the battery) in my hatchback without taking it apart, super wonderful. And it’s pretty speedy, hubby is threatening to put a governor on it. My only two issues are as others mentioned there’s no leg room, so I ride with feet on the fenders. My son looked and said it shouldn’t hurt anything. And the other issues is the turning radius blows, expect to have to do lots of 3 point turns. Read more
Karen—May 13, 2019✓ Verified purchase
I bought this scooter almost 4 years ago. I work in a large school and due to arthritis, could not get to places I needed to go without great pain. I am over 300 lbs and this scooter has held up very well. It comes apart easily and I can lift each part and battery up and into my SUV. I find it easier to load into an SUV than a trunk since I don't have to lift up and out when removing it. This scoot has changed my life. I can go to places that other wise I would have to miss out on. I love going to the farmer's market, sight seeing, conventions and sporting events. I am able to go to amusement parks without having to rent a scooter now. My scooter has been in grass, gravel, up hills, down hills, all over. My family loves me using it so they can put their bags and goodies in the basket. I am thinking about purchasing a rear basket for the family trips! With this scooter I can go anywhere! It has held up great and I have not had any mechanical problems with it. It is easy to drive and simple to take care of. I am going to be ordering another one in the next few weeks, not because there is anything wrong with this one, but I travel between here and another destination and decided it would be easier to have one at each place rather than haul it back and forth! I will have more room for luggage that way. If you are hesitant to purchase one of these scooter don't be. It can change your life! Read more
Geli—February 6, 2025✓ Verified purchase
A solid scooter. I’ve had to have mine repaired several times due to parts giving out. Batteries died twice. My scooter had to be replaced in its entirety after a tech issue. Customer Service for this company is top notch. They are very responsive. Read more
Justin H—October 9, 2021✓ Verified purchase
11/18/2022: Through rain, and sleet, and snow... Still going strong. This is one of my life-savers. Not a moment of regret. 10/9/2021: Originally purchased 7/27/2020 and used it all summer into fall until the rains came. Came apart very easily to store for the rainy part of fall and into winter, then back out in the spring once the rain stopped. It's not perfect, but it is very good. It is a bit short on leg room, which is the main drawback, but the battery is very good. If running on a rocky surface or in the grass it doesn't hold a charge as long, but still very usable. It has saved me so many times now that I have trouble walking. Very thankful for my Phoenix. Almost time to put it away again because, for me, the battery is a challenge to put in and take out due to having to remove the seat every time. That's the hardest part for me since I have no help. I like to put it in once and charge it in place until my usage season is finished. Very handy having a charging port on the tiller as well as on the battery. I charge it weekly per the instructions and never more than 24 hours. Definitely a great purchase. I got mine sold by and shipped from Amazon and I've never regretted my decision. Read more