Customer Service is Top Notch!
I like that this product is inexpensive, that it is compact, and it is easy to use and works well for a while. After a few months of using it multiple times a day, it started malfunctioning. It would freeze even though the DVD was brand new, and one time the aspect ratio was weird. The last time it froze, it kept opening and closing the tray by itself even when turned off and wouldn't play anymore. I wrote to the email address on the DVD player for technical support and I got a response right away. They are sending me a new DVD player to replace the other one because it is still under warranty. I am very impressed by the customer service! Read more























