Finally found a great milk frother!
We don't often leave reviews for products but we are so pleased with the rechargeable FoodVille Milk Frother and the company's customer service, we wanted to share our experience. ( You will find some tips at the end of our review). First of all, it is a very powerful frother with 3 speeds. Since it is rechargeable and holds a strong charge for a month or more depending on how frequently we use it, and we use it several times a day, we no longer need to spend the money on batteries as we did with our old frother. Until we switched to the FoodVille frother, we had been using the PowerLix Milk Frother for two and a half years going through numerous ones that failed after only two to six months. The motor would just give up the ghost for no apparent reason. We kept with that product because we got a couple of free replacements and it was the most powerful one we could find (as long as we kept fresh batteries in them). Even though we recycle our batteries, for monetary and environmental reasons, we cringed at the frequency we had to change the batteries in the PowerLix frother. We finally got fed up with PowerLix when the last two we bought both failed within the first week. There are so many differently named frothers that look just like the PowerLix and probably come from the same factory, that we wanted something completely different. The FoodVille Milk Frother fit the bill. Now, what we are about to write may sound like a negative at first but ultimately it is not. Our first FoodVille Milk Frother had a flaw. The shaft inside the opening that the frother wand and mini-whisk attach to was slightly off-center causing a wobble when used. Despite this, the overall design and the power of the frother on the medium and especially the high setting are so good that it froths well anyway. If the PowerLix wand mentioned above was not well balanced and straight, it was almost impossible to froth our Bulletproof coffee. The frother would vibrate too badly and the power (rpms), though stronger than some frothers out there, was not powerful enough to overcome the problem. Even though the first FoodVille Milk Frother works well despite the flaw, like most people, we wanted a perfect item for our money. We contacted customer service at FoodVille and Elisa got back to us right away offering to send two new frother wands and two new mini-wisks for our trouble. We were out of town for a short trip and didn't respond for a couple of days so Elisa checked back in with us. When we got back to her via email letting her know that we accepted her offer, she had her company send them out immediately and we received them promptly. When we tried out the new attachments, we had the same issues as before. When we examined the frother even more carefully, wondering what was wrong, we realized the shaft inside the small hole of the body that the frother and mini-whisks attach to was slightly off center. Elisa had emailed to find out if we had received the attachments and if the problem had been resolved. We responded with what we thought was the ultimate problem and included pictures. She again got back to us right away and offered a gift card code to buy a replacement on Amazon. We received a new FoodVille Frother and it works perfectly well! The old FoodVille Frother, though a little noisier and little wobblier than our new one, is still working well. We want to point this out because, even with the flaw, our first FoodVille Milk Frother works a lot better than any of our PowerLix Frothers ever did. We are very pleased with FoodVille and Elisa at FoodVille's customer service. P.S. When you first receive your FoodVille Milk Frother, it should already have a charge though we charged ours some more using our iPhone brick. Any USB brick should work. Also, make sure to read the directions carefully about how to attach the frother wand and the mini-whisk to the body of the frother. In addition, there is no need to change out the attachment if you mainly use one attachment like we do. We leave the frother attachment on at all times. We clean it by spraying the frother wand with cleaner, turn the frother on and hold the wand attachment in running water in the sink. We are just careful not to let the main body of the frother get wet in the running water. This method only takes a few seconds. If we use the frother for more than just Bulletproof style coffee and it needs more thorough cleaning, we use a soapy sponge and/or turn it on and put the wand attachment in a glass of soapy water. Read more
