The media could not be loaded. I previously had a Secret Lab chair, and after struggling with months of back pain from the chair, I decided to start looking into ergonomic chairs. When looking online for "good" ergonomic chair brands or recommendations, all I saw were Steelcase or Herman Miller, and anything else was "garbage". I decided to keep looking and do my own research and eventually landed on this one. Initially, I was worried it might not meet my expectations because of everything I had been seeing online about how if it wasn’t a huge, expensive name brand, it was no good. I went ahead and ordered it and was pleasantly surprised. The chair took very little effort to build and was able to do it by myself in less than an hour. Sitting on it for the first time, it felt comfortable and supportive. I knew it wouldn't cause the same back problems that my Secret Lab chair gave me. The adjustability is lovely. I(5’5”, 190 lb female) fit very well into this chair, and the headrest is quite comfortable. My only gripe is that the armrests don't move side to side, but most of all, the firmness of the armrests. They are very hard and can get uncomfortable quickly, but not a huge deal since I have the armrests up most of the time. I had the opportunity to keep a Herman Miller Aeron chair, but since I only sit 2-4 hours maximum at my desk each day and preferred the adjustability of this chair, I sold the Aeron, as well as the Secret Lab, and kept this chair. I can't judge it for longevity yet but am hopeful it'll last the next 5 years or so. Lastly, customer service is excellent! I initially had issues with the gas lift of the chair, so I contacted them, and they promptly sent me a replacement gas lift as well as a lumbar support pillow. They are very kind and sent instructions on how to replace the gas lift. Winnie and Cayla have been very helpful. Thank you. TLDR: For the price It's a great chair and superb customer service!! Just buy it!! Read more
I bought this based on the great reviews and they were correct! I have had the chair for almost a month and it is very comfortable. Assembly was easy, and the parts were very clearly labeled which made things even faster. I did reach out to them about the roller blade style wheels and lumbar support. Carol was excellent and provided me with both as a courtesy (usually you can only choose one). The wheels are awesome and make the chair glide better on my floor. The lumbar support was a little big for me but I will keep it and try it again in the future. Overall I would recommend this chair! It looks very nice in my office. It is very comfortable and very adjustable to fit each person. And the price was great compared to some similiar chairs on the market. Read more
Great chair, and super easy to assemble. I highly recommend this chair. The manufacturer labelled every screw, so there was no confusion about which screw to use in any step. They included spares, because sometimes screws roll away and get lost. There are many links to videos. (Although I didn't use them and can't vouch for them, I would be surprised if the videos were less than helpful.) Short of coming to my house and assembling the chair for me, they did everything possible to make it easy. The chair is both sturdy and comfortable. It's easy to adjust. It doesn't feel fragile, like some other office chairs I have used in the past. All in all, I would recommend this chair to anybody looking for an office chair. Read more
I had to write a review after spending so much on this chair. I've never bought one this expensive before, and the reviews had me ready to open my wallet. So I'm here to join the chorus to tip you over the edge if you're wavering. First things first: The Cons. At 5'4", I'm the shortest person who should buy this chair. With the arms completely down and the seat completely down, it's fine, but I wouldn't mind an extra 1/2" lower on either. If you're shorter than 5'4" your feet won't touch the floor. I won't be able to replace the wheels with my skate casters, but oh well. FYI, it also wouldn't be great for someone with a big booty, but since my junk is NOT in my trunk, it works great for me. The arm adjustments could be more elaborate. They do go up and down on an angle that brings them further forward as they go up. For this money, I would have liked to be able to flip them up out of the way and/or turn them in and out. And they're attached to the seat back, so when the back reclines, the armrests go up. The directions seemed to miss a printing pass, as I could see all the words and the arrows supposedly pointing at a picture of the chair, but the chair wasn't there. Weird, but the assembly is intuitive enough that if you've ever put together furniture that comes in a box, you'll be fine. Now for the good stuff: The Pros Y'all, I can't express to you how jacked up my back is. I've got more hardware in my back than Home Depot, and there are several more disks ready to blow. I'm currently in PT for sciatica, trying to avoid another surgery. So believe me when I tell you my back is jacked up. Thus the expensive chair. I just can't function in a cheap office chair and laying back in my bed on Zoom calls isn't very professional. After reading all the reviews and looking up lists of The 10 Best Office Chairs for Jacked Up Backs, I settled on this one. Currently I can't sit in any chair without excruciating pain after 5 min or less, and when I get up I can't walk for a while. But THIS chair, well I've been sitting in it for over half an hour watching football (ya know, to test it out) and when I got up...I could walk! What magic is this!? I think I found my new easy chair! Just kidding. This isn't what I would call a "cozy" chair, though it is very comfortable for working at a desk. Less exciting pros include the simple-to-operate mechanisms, the reclining feature (including being able to hold it in 2 different reclining positions), and the comfortable seat. I had no idea a mesh seat could be so comfortable. This thing is very sturdy, and seems to be built to last, which is good because I can't afford to buy one of these every year. It was also very easy to put together myself, although another pair of arms would have been welcome when attaching the seat to the seat back. If your back is jacked up and you work at a desk, this chair is worth the money. Read more
