Gotrax GXL V2 Electric Scooter 8 5 Solid Tire Max 12 Mile and 15 5Mph Speed Power by

Bought for my daughter at college. Smooth, holds a good charge, easy for first time scooter rider, great price. Not terribly heavy. Great quality! Read more

I’ve been really impressed with the Gotrax GXL V2 Electric Scooter. For the price, the quality is excellent. It’s easy to ride and easy to manipulate, making it great for commuting or just cruising around. I can ride about 10 miles with no problem on a single charge. The frame feels solid, it folds up easily, and the speed is perfect for everyday use. Overall, it’s a great value and super reliable. Read more

Very impressed with the quality. It is very easy to use and it gets charged fast. Smooth to drive and great to transport because of the foldable feature. Read more

PLEASE DO NOT BUY FROM GOTRAX. I PURCHASED 3 of their products but it all broke into USELESS CRAP!!!!!!!!!!!!! I would give ZERO stars if i could!!!! I usually don't write product reviews because I am a really busy human being. It looks like an enticing product for a buck but it's only good for few months and it will eventually break into useless CRAP. Their customer service is NONEXISTENT. Be ready to test out your patience in terms of customer service because there is NONE. My scooter broke after 6 months of use. I contacted them to troubleshoot my issue but they returned my reply TWO MONTHS LATER, and by that time i purchased a motor (99 dollars) and a handlebar(70$) on their website to see if that was the issue, which did not work either. They replied back 2 MONTHS LATER that they would not accept return for any parts because all parts sales are nonrefundable and finally provided troubleshooting to my scooter that it broke and i need to purchase another one only after 6 months of use. DO NOT BE FOOLED BY GOOD AMAZON REVIEWS!!! DO YOU KNOW WHY THEY provide 3 MONTHS of warranty? It's because it will BREAK after 3 months for sure and they DO NOT CARE ABOUT CUSTOMER SERVICE once you've purchased the product. Then they DO NOT CARE ABOUT YOU. You are then just stuck with 350-400$ piece of CRAP!!!!!!!! I only gave third scooter a try because of their LG Battery, but what da heck. Everything broke anyway!! If you still want to disregard my advice and proceed with purchasing this product PLEASE purchase amazon warranty BECAUSE YOU WILL DEFINATELY NEED IT and THERE'S NO CUSTOMER SERVICE FROM GOTRAX!! You will thank me 1000000 times later. -------------------------------- Update on their customer service (December 14, 2022) A customer service rep reached out to me to discuss the exact customer service issue I was facing and I was happy to provide the details including the names of the agents that took care of my claim. The customer service rep explicitly mentioned that the agents who were in charge would be subject to investigation and penalty and that they are trying their hardest to improve their customer service. For the inconvenience I have experienced from malfunctioning scooter, I was given a replacement scooter. I am glad they are putting effort to better their service and to figure out where/what went wrong with the customer service horror that I faced. I do think this effort warrants recognition and I would definitely reconsider using Gotrax because the product itself is good and only the customer service was something that caused deep frustration to me. Read more

At 190 lbs, this thing is not a speed demon. After a few weeks of use, I can't recommend. SETUP: Very easy, but the wheels arrived deflated. You definitely need a bike pump. It doesn't come with one. The cruise control is extremely dangerous. It is controlled by holding the throttle down for a bit. The manual says it takes 10 seconds of throttle to engage CC but it is a lie. It can be activated by holding the throttle for as little as 4 seconds. It is an extremely dangerous feature. The cruise control should not be attached to the throttle. Someone will be seriously by unexpected acceleration and can be injured by this lie. The cover over the back wheel is very very flimsy, and it rattles and collides against the rear wheel as you go over bumps. It shakes and bumps against the rear wheel so badly. Every single bump is a humiliating rattle. The hook that holds the scooter when it is folded in half attaches into this flimsy cover so it usually just comes open if you try to hold it folded. Extremely low quality design. You literally cannot move it or carry it in the folded position because the attach point for the folded state is too filmsy. It just bends and comes open. One stars, because this flimsiness is unacceptable. It cannot be folded in half. I want to hold it and carry it in the folded state. Two more terrible observations. The speedometer is wrong and innacurate. It measures based off power application, not actual speed, so you can be barely cruising up hill at 2mph and it will say 15 mph. Inversely, you can be coasting down hill at 12mph and it will say 5mph. The power application is also uneven and unpredictable, barely associated with the throttle. Full throttle will result in an unpredictable power application. You can press the throttle down to max and it will suddenly jump after doing nothing. Sometimes full throttle is a weak little sputter, so you have to release the throttle and try again to get the full power application, which isn't much by the way. Finally the battery life is not as advertised. I weigh approximately 190 lbs and I mapped my route. It is 7.5 miles round trip and the battery is essentially depleted when I get home. The cruise control will kill people. The construction is shoddy. Do not buy this scooter if you value your life. Read more