Don’t not order this product missing parts and no installation instructions
No instructions on how to install never will order china stuff again I sent it back!!!! Do not order this item!! Read more

HIFAM








Product video 1
Rated 3.0/5 across 16 reviews — notable concerns raised.
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No instructions on how to install never will order china stuff again I sent it back!!!! Do not order this item!! Read more
Excelente calidad Read more
Product might have met my needs. Unfortunately there are no installations instructions - just a really screwed and incomplete list of digital commands/menus assuming you have ALREADY installed it correctly. I believe I DID install it correctly - but that took me 2 days (about 10 hours total). I have installed about 15 smart locks in my life on various doors, so normally it takes me about 10 minutes... But I'll nev er know because after spending another 10-12 hours basically deciphering from scratch the digital interface, I literally couldn't get the thing to actually lock, or even move, the deadbolt... maybe an install issue? or maybe the electronics were fried... or maybe there was some esoteric default setting that I never overrode.. but since there were literally no install instructions, and the operating instructions were not really in any English that an english speaker could understand, well... that's too many potential variables - no way to isolate or fix. I'm sending it back after wasting about 3 days of my life. Geez, all they needed to do was include some really basic install / handed configuration instructions, and have an english speaker edit the operating instructions, which would take about 20 minutes... Read more
DO NOT BUY THIS PRODUCT. I rarely write reviews, but I want to help others avoid what I have gone through with this product. The lock itself is not bad. The documentation for installation, setup and use is non-existent. One sheet is provided with an illegible flow chart and instructions for connecting to the app - which do not work. The Amazon website has very poorly done videos which are equally illegible. The most informative of the 4 tells you how to unpack the box. Helpful. Amazon should not sell this product. Save yourself hours of trouble. Buy another lock. Read more
Una verdadera "porqueria" de producto. Para poder configurarlo invertí alrededor de cinco horas; para nada, porque las instrucciones desde la aplicación no responden en la cerradura. Pero lo peor es que la propia cerradura llegó defectuosa, ya que la manilla o el sistema que debería bloquear el acceso, siempre permite abrir desde afuera, aun colocando claves, huellas etc. la manilla no bloquea. Read more
The media could not be loaded. Excelente funcionamiento, muy práctica y fácil de instalar, funciona muy bien con la aplicación Read more
I entered the search for slide door and this is for the front door and the handle and lock it doesn't fit me and I wanted to return it or change it to the one I need Read more
I was a little skeptical about switching to a fingerprint lock, but this one has been awesome. Setup was quick, and programming in fingerprints for the family was easier than I expected. The recognition is spot-on—my fingerprint unlocks the door instantly, and even the kids’ smaller fingers are picked up reliably. It feels super secure and saves me from the usual key-juggling. The sleek modern design also looks great on the door, giving it more of a high-end look compared to a standard deadbolt. Installation was straightforward with clear instructions, and overall it’s been a fantastic upgrade. Read more
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