Customer—December 19, 2022✓ Verified purchase
I have been using Hyperice's products since 2014. Ice pack, massage gun, Venom, you name it I have had them all. And all their products have one thing identical - build quality is not their strong suit, but for this Hyperice X I don't really care as long as it works. I mean one would not appreciate how good this product is if you don't compare. I have used a similar product from another competitive brand side by side, and here are the PROS & CONS: PROS - 1. It is light. Not normal knee brace light but you can walk around as long as the straps are secured. I will bring it when I travel internationally since it also does not take up too much space. 2. The rubberized material between the heating/cooling modules and your skin acts as a cushion so it does not feel too bad when you want to press (strap) it hard. 3. The device can be used while it is being charged. That is very beneficial because I mostly used it while I am sitting at my desk or laying down on bed. I think the battery dies after 2-3 contrast cycles (most energy assumption) but for me it is enough. 4. The fit is good. The heating/cooling modules are close to the knee cap, which is the most effective area. 5. The fan is kind of quiet during the cooling cycle, and it turns off during a heating cycle. It sounds normal but the other product I tested the fan is always on no matter what cycle it is. The exhausts also do not blow at your shin and tight (yes the other product does). They blow sideway so it would not annoyed you. 6. App is simply and clear. I love the built-in programs. CONS- 1. The price is kind of steep even with discounts (I paid $385 after tax in Dec. 2022). I would hesitate if it was not covered by my HSA. I wanted to give it a try first. It does not meet all my expectations, but undoubtedly it is the best you can get on the market right now. If you have chronic pain in your knees then it could be more valuable for you. 2. I wish it was an USB-C. I understand it comes with a 9V charger but if it was compatible with USB-C then I could have just brought one charger for most of my other devices. 3. I kind of see it as an improvement rather than a con. I don't mind having a bigger battery pack since it is not too heavy and there is still space available. In conclusion, it is the best/budget-friendly/user-friendly/hassle-friendly contrast therapy device out there as of Dec. 2022. I can see a better version coming out in a year or two, but if I had extra cash now I would get another one. Read more
NewHopePA—September 11, 2022✓ Verified purchase
This is a great device that does what it advertises. The cold is quite cold and the warm is very warm, if not hot. It is great to have for routine treatment of inflammation or relief after workouts. If you have bad knees (ACL, meniscus tear, arthritis, etc) the ability to sit down and immediately have cold or warm therapy is fantastic. While there is certainly a place for ice and compression devices (I have several) this does the trick for short sessions without the hassle of ice cubes. Is a device that you need? No. But, it is a device that is convenient and works in seconds? Yes! The battery is long enough for several sessions and it is easy to plug in to use if you are out of battery life. There are two downsides: 1) there are 3 sensors in the front that cool or warm your knee so your entire knee (front and back will not be treated) 2) if you have short, thicker legs, the device will be tight. Extension straps are included. Some people have commented that their Hyperice X stopped working after a while. For this reason, I purchased the Amazon extended warranty. A small price for peace of mind. If for some reason I lost this device, I would definitely purchase another one. In fact, I’m thinking about getting a second for my other knee. 😀 Read more
Will—May 13, 2023✓ Verified purchase
I bought this as part of my recovery from ACL reconstruction, LCL repair and a partial meniscectomy. So lots of work done on my knee and lots of inflammation to deal with. I started using this about 1.5weeks after my surgery. Before that I was using a full wrap ice machine. I also have full wrap ice packs in the freezer. So I feel I have a good idea on what the different options are. If I'm at home my preference is to use the hyperice X or an ice pack from the freezer. Hyperice is loud when cooling, but it's always ready to go as long as I keep it charged. It can do 3x20min ice cycles at max cold temp. Which is more than enough for me. I usually charge it after 2. Now I still do use my normal ice packs because sometimes it's more convenient depending on where I'm at. However for traveling anywhere, the only option is the hyperice x or similar machine. Now what I do not use anymore is my full ice machine. It is cooler on wheels with a timer and you have to drain and clean it periodically, and it just isn't convenient. I'm not really sure what's up with everybody's complaints on temperature, the hyperice x gets just as cold as either my ice packs or the ice machine. Now the caveat there is I cannot cover the hyperice, it needs good ventilation. So if I'm using it under my desk I need to have 4-5" of clearance or else it doesn't get as cold and you can feel the air from the fans getting warming. However, uncovered it's just noisy. Similar to a small dust buster vacuum. This is for cold only, heat is dead quiet. One thing I haven't tried out too much so far is the contrast therapy, because I'm still not 6weeks out from my surgery. I have fired it up once or twice though. It feels very nice and is an option that nothing other than similar machines can touch. The battery does drop fast with contrast though. You can usually do one 30min contrast session and part of another if you said cold and hot temps that are near the min/max available. Once again not really a problem for me as I'm fine charging between sessions or even using it while plugged in. So biggest down side to the machine is the custom charging adapter. I really wish it was USB C, but instead its a custom 9V/6A block. Battery life could be better, but it would weigh more and cooling and heating takes a lot of power. So I think they made the right trade off (on the battery at least). Another downside was lack of case, but I picked up a shoe bag using in luggage and it fit the hyperice and charger just fine. This is absolutely a luxury item at its current price, but it's worth it for my recovery. I plan on taking it to work and using it in the middle of the day to keep up with knee swelling. Also I plan on taking it on long road trips. It can keep my knee happy and I can charge it via inverter or power bank with ac out. Currently I'm using it while working from home, I can just quickly grab it anytime w/o having to crutch myself to the freezer and back. Read more
Trial & Error—March 18, 2025✓ Verified purchase
Great device for knee injuries! Heat and cold therapy , shortening recovery time. Quite an investment! Worthwhile device, deliver result as expected. Battery charging time need to be improved though! Taking too long to be ready for the next use! Read more