iTouchless Rolling 13 Gallon Sensor Kitchen Trash Can with Lid and Wheels Odor Filter Stainless Steel Automatic Kitchen

The media could not be loaded. Packaged very well. No damages out of the box. Used the included AC adapter and it worked perfectly! Very quiet and doesn't slam shut quickly which is one thing I was worried about. It's hard taking a chance buying things online sometimes when you aren't able to physically see/test it out for yourself first but I can say I am very pleased with this trashcan. Upon taking it out of the box it seemed SLIGHTLY smaller than I envisioned in my head but the more I stare at it the more the size is actually growing on me lol. It's actually a little taller than my current trashcan and I think the rectangular shape makes it look "smaller" at first glance because it's not as wide as the trashcans I've been accustomed to. We've always had a round or oval shaped trashcan but this rectangular shape allowed us to neatly "tuck it away" in between our counter and bakers rack so it actually ended up being a spacesaver! Can't review yet as far as the odor control since we just hooked it up but we've never really had a huge problem with odor before because we change our trashbags out regularly so I don't anticipate any odor especially with the odor filter. It shows the AC adapter and filter on the picture so I thought it included an ADDITIONAL filter but it does not. It includes 1 activated carbon odor filter in a sealed plastic bag, the trashcan, the sensor trash can lid (with the odor filter compartment you can slide on/off), trash bag retainer ring, AC adapter and user manual. Read more

Great and works well Read more

This is the kind of review that matters. Customers always want to know if a product will last and reviewers can never tell you that upon initial purchase. But I can right now, nearly 3 years after buying one. Will this product hold up over time, and how much after the warranty expires? The answers are NO, and 6 months TOPS if you’re lucky. DO NOT buy an iTouchless motion sensor garbage can unless you are prepared to get a replacement sensor lid for $65 plus shipping that breaks down in less than a year and a half, naturally after the 1-year warranty expires. It happened TWICE. Poor quality control. Inferior durability. Zero longevity. Bought the iTouchless 13-gallon sensor trash can with AC adaptor in October 2022. Motion sensor can be sticky at times but overall it worked just fine. Was happy with it. Then 17 months later, the lid stops working. The sensor seems to work, green light illuminates. But it won’t open. Something mechanical inside the lid broke down. I call customer service and explain the situation. Get the customary “the product is out of warranty” feedback. After a civil exchange, they agree to send me a free replacement lid, provided I pay for the $15 shipping fee. Not full satisfaction, but I’ll take it. Cut to 15 months later. Same thing happens again with the replacement lid. You can hear the clicking sound inside the lid, but it won’t open. I email customer support, explaining the history of these lids, mentioning they clearly have a quality control issue with their products. You would think they would do the right thing and send me another lid as requested. I even told them that had this sensor lid lasted 3 years, even 2 years, and broke, I wouldn’t have said anything. I get that consumer products don’t last long anymore, especially ones made in China like this one. But less than a year and a half twice in a row? This is an unacceptable pattern. In the end, iTouchless refused to send me another new lid. Claimed the warranty only applies to the original item purchased in 2022, whose warranty expired in October 2023 - even though the replacement lid was sent in March 2024. Instead they sent me a link to purchase a new lid with a 15% discount code. I declined their offer and instead purchased a similar sensor lid trash can by NineStar (battery operated only but that’s sufficient for my needs) for less than the cost of an iTouchless replacement lid. I had purchased a large Ninestar bin for my recyclables at the same time as my iTouchless and have not had any problems with it for nearly 3 years. I’m not trying to be a nuisance or grandstand. Simply asked for a fair resolution which would have cost them next to nothing and likely prompted me to write a different review now, glowing about their phenomenal customer support. Company decided to be short-sighted, without any care for their reputation and word of mouth. OK, that was their choice. Posting this honest review is mine. Read more

This product works great and has served me well for 4 years. Sometimes the motion sensor is a little too sensitive - when walking past for example. And sometimes it's not sensitive enough especially if you have something clear (plastic) in your hand that you're trying to throw out. Overall though, it does what it says it does and helps keeping my kitchen tidy/mess free. Recently the opener stopped working. The lights still worked for motion and the buttons still triggered the lights to turn on. Since it was way out of warranty I decided to take it apart to see if I could determine the issue. BEFORE TAKING APART...MAKE SURE YOU TAKE PICTURES OF THE POSITION OF THE LIFT ARMS WHILE THE LID IS OPEN AND THE GEAR HOUSING!! I suspected the motor had gone bad. I used a voltmeter and determined this to be true. Luckily, Amazon sells the exact same motor (2 motors for $10 at the time of writing): https://www.amazon.com/dp/B0BFY8THZM?psc=1&ref=ppx_yo2ov_dt_b_product_details I wired the new motor in and tested the buttons and the motor spun!! The hardest part was getting everything back together and getting the spring tension correct so the lid would stay in the open position. It took a little trial and error but in less than an hour the lid was working again. Good product, not faulting the company at all, motors die. If you're handy and have the tools you can easily fix this and save yourself $75 (price of a new sensor lid). Read more

After having the replacement trashcan for about a month, I am very pleased with the item. Have not replaced the battery an the replacement can and it seems to be still pretty strong. Like the way can looks and very simple to operate. Fits well in designated space. Not sure about battery life. First set lasted only a week. Have had the trashcan for about 2 weeks. Works great but I have had to put in a third set of batteries. Bought two other smaller sensor trashcans over a month ago and they aren't close to needing batteries recharged or replaced. Like everything about the trashcan except battery life. Have ordered two sets of rechargeable batteries. Hope they help. Decided to return and have ordered a replacement of the same brand in hopes that this was a defective can. Will review replacement after it arrives. Read more