Great Board, and Effective Post-Sale Service
Very happy with the v5 until today. Smooth Riding, wishing all their models have the carrying handle, very convenient. Charge speed is nice, I can ride to work, charge it while working, and ride home. The product is advertised as having an 11mi. range and I could never squeeze more than 4-5 mi. out of it. I assumed this is because my route I take is mixed up and downhill, and their numbers are 'lab grown.' But that's fine, it got me to work. I only mention this is it may be a symptom of my current issue. Today I went out for a ride on a full charge - was not even 10 minutes out the door when the whole thing just died. Board is unresponsive, controller wont connect unless I'm pushing along. Reads extremely weak voltage when I'm pushing along (likely just a read on the regenerative charge coming from the motors as I move it), but other than that the board does not respond to breaking or acceleration, and the controller wont even connect unless the board is moving. Went to plug in the board and the charger's light is green, so the batteries must be fully charged, but like I said, board is unresponsive. I'm more than happy to give 5 stars once the issue is resolved, but as it stands, I cant recommend the product if it's just gonna gonk out after a month of moderate use (maybe 20 hours accumulatively?). Sent an email to the Meepo support team with this info, I'll have to wait and see about a response. After about 2 weeks of back and forth, they helped diagnose the problem and shipped me a brand new battery (as mine was defective/not working properly). Communication went really well and my emails were returned next business day. Process probably would have been quicker had I not missed an email or two. All in all I'm really satisfied with the customer service experience. After installing the new battery I went for a ride and everything seems to be working perfectly. Considering my experience so far, If were to ever get an upgrade from the V5 it would likely be another meepo board, maybe a onewheel. Offroad riding seems like a lot of fun. Read more























