Miele Triflex HX2 Cordless Stick Vacuum Cleaner 60 min runtime Lotus White Rose Gold

We own Miele dishwashers, coffee machines, ovens canister vacuums etc. So you might call me a Miele groupie. However, for stick vacuums I had been a fan of Dyson. However after owning several Dyson over many years, with the constant bad batteries, broken sticks etc, we had enough. Last year we took a chance of this HX2 by Miele. The reviews were mixed and it was expensive. And which deterred us from trying them in the past and staying with Dyson. So we were pleasantly surprised by the quality as compared to our past brands. Battery power and suction are good. And it’s certainly not a flimsy machine. We’ve had for a year. No issues. We bought a second one for another home 6 months ago and it’s going strong with no issues.. We are now buying a 3rd one for for another floor in the house. In the long run, it’s cheaper to pay more for the quality and than to keep buying lesser quality units. Only one area that needs to be improved on this vacuum. It’s not super convenient to empty the canister. It’s made with the typical complicated German engineering to empty it. But all in all we are pleased with these units. And as mentioned, I’m buying the 3rd one today. Read more

Are you kidding me? Cannot handle a quick cleanup after the kids breakfast!! I paid a fortune for a vacuum cleaner that is not able to pick up Cheerios!! The reason is that the "electrobrush" is too close to the floor. It will push anything bigger than a Cheerio just forward without sucking it up. So you sweep forward over all the breakfast debris, then backwards only to see that you just pushed all of it from one place to another. I bought this on a promotion and stored it until I could gift it at an occasion, trusting in Miele. I should not have. The return window closed and I am left with vacuum that sucks up dust but not much else. Other than that it is quite bulky and on the heavy side, the flexible config options are awkward (be prepared to man-handle), the wall hanger feels cheap and inconvenient to hang the vacuum up there (it doesn't slide in easily, everytime you need to make sure you have it at the exact, precise right angle, plus it's extends more than a foot into the room away from the wall), and it is expensive. Read more

I’ve had it for a few months now and it’s definitely one of the better hand vacuums. It’s quiet but the suction is powerful. I like having the option to vacuum when my baby is napping. I like it’s ability to switch between the powered brush head from carpet to passive brush on hard surfaces. The build quality is stellar compared to the Dyson V6 I had. The ability for it to stand on its own may not seem all that much but it’s really convenient. Battery life is not bad since you get to choose the amount of power you want to use. The canister may be small but it’s really easy to empty. There is a feature where you can knock off the dust from the canister without using your fingers. If you have a large living space with lots of carpet, think about getting a canister or larger vacuum, but if you need something to perform a quick job this is a perfect choice. Overall a solid vacuum worth the money. Read more

I had this vacuum at work and loved it so much I had to get one for myself. It is a pint sized powerhouse. I love that it is slender and takes up little space. It is great for quick tidy ups and doesn't feel like a major job. Cordless is key! The handheld capability is amazing for furniture and tops of ledges. The long stick maneuverability is great getting under tables and around furniture. It is pricey but so worth the quality! Read more

So the cannister with the little flap that pops out has two plastic nubs that the flap hooks onto. One of these nubs just broke off when we opened the flap. It's a really bad design to have these two nubs part of the main cannister so the cannister has to be replaced. Ours is only 6 months old and it has a 2 year warranty. I have no idea if that breaking is under warranty and would not be all that upset if they said no. However miele won't say. I could easily give them a photo but they don't have anyone in place to look at it or even send me a part under warranty. It has to be seen by a repair center to make the determination. The part is $83 and the repair center wants $69 just to look at it, plus I'll have to make two trips. If they decide no, then I'll end up spending $200 to fix a stick vac because of poor design, but most of that $200 will be due to poor customer service. I just ordered the part for $88. So much for warranty. Read more

Our old vacuum (Dyson V11) finally stopped working. Although this vacuum is several hundred dollars more than the latest Dyson models, we have had good luck with other Miele devices so we decided to try the HX2. A little more difficult to breakdown the pieces to configure a smaller version when needed but not too bad. My wife like the fact that the canister can be configured lower to the floor with less weight near the handle and the on/off switch does not require constant trigger pull for power. It has been two weeks now and works well. Read more