I really wish I could give this a better review
Second Update: The Seller accepted full responsibility for the damages and the quality of their product even though I had said that I did not need a refund or replacement as we'd repaired it ourselves - they generated a full refund anyway. This is honestly customer service above and beyond anything expected - or to be honest, above any customer service I've received from an Amazon Seller. I'm very impressed by this and by their lovely message to me. As I'd mentioned in my original review, the artwork is beautiful and I'm very happy with it in our bedroom. At this point I can fully recommend the Seller, knowing that they will make any difficulties with a sale right in the end. Update: The Seller contacted me and offered a full refund or replacement. That's great customer service and I applaud that and will upgrade the review from two stars to three stars. However, to get a better review, I think the true solution is to package their product better. Sending art work without better protective padding just makes no sense to me. I really, really wish I could give this a better review - I really WANT to be able to give it a better review, but I can't. The art itself is absolutely beautiful. And the frame looks lovely from a distance. But it arrived with a smashed corner. It was packaged in cardboard but with no padding or protection whatsoever. And the frame isn't actually attractive wood, it's wood tone paper that got torn and tattered on that smashed corner. So now I'm trying to use glue and markers to make that corner look at least passable from a distance - it will hang over a tall headboard. If it were going to be hanging at normal height where you could see that corner, I would have no choice but to return it. And, on top of that, although hanging hardware came with the package it is not attached to the frame - it is on the customer to attach the hanging hardware and to get it right. For $150 - the quality is just a big nope. Read more










