Love this device, but love the customer service even more!!!!
Received this light about a week ago, and instantly pulled it out, charged it, and tried it out while crocheting with black yarn(if u know about black yarn u know😮💨) I noticed immediately the rectangular light was putting out light, but not enough to truly help with what I was using it for. So I tried the spotlight out, and man it made a huge difference. I'm not sure why one light is so much brighter than the other, but have since switched over to using the spotlight anytime I crochet and it does the job. Overall, this is a really cool design. Love that the rectangle part of the light swivels 180 degrees, and even moves up and down too. I also love the fact that you can press and hold the button on rectangle light and can dim the light if needed. Although I prefer using everything as bright as possible, I'm sure it's useful for some. It's really comfortable around my neck too. It doesn't irritate or anything. Also love the fact that you can press the button and change the type of light on the rectangular one. Only con is the rectangle light just isn't bright enough. 😕 I attached a few pics to try to show what I'm talking about. The 1st pic is of the rectangle light. 2nd pic is spot light. 3rd pic shows the rectangle light on and pointed directly at my chest(to see brightness) and 4th light shows the rectangle light pointed at my chest, and spotlight pointed outward. I think u can clearly see the difference in that 4th pic. Edited on 4/6/24- Wow, I am pleasantly surprised! A few days after my review went live, someone from the company reached out to talk to me about my concerns. In the 1st email they sent, they offered to send a replacement free of charge-bc it sounded like the light I got was maybe a bit defective. I was blown away, and so amazed by them reaching out to me about replacing their product for free. This is how a company should be with customers! They legit went out of their way to reach out to offer a replacement, and well as sending it out and getting the new one to me within days of talking to them. If you are on the edge about purchasing this light, just do it. Seriously. You have nothing to lose. On top of sending me the new light, they also wouldn't accept the old one back. So I just kept it and will use it for back up when I need to charge the replacement they sent. Overall, I'm blown away by the support and customer service I've received from this company. They stand behind their product, and it really shows. The light is phenomenal. Like I stated before, I use it for crocheting and don't know how I crocheted before without it. Both lights are extremely bright, but not so bright it'll mess with someone sitting beside or near you. The light is focused on a decent sized area directly where you point it to be. Love all of the features of this light, but I really do love the customer support more. Just buy this light already. It's not heavy on the neck(I crochet hours a day. Sometimes upwards of 6-8 hrs) and the light never causes any issues with my neck. It's comfortable and does exactly what the company says it does. I'm in love. I really want to buy a few more for hurricane season(which we're currently in) I think they are so useful for a multitude of situations. The last 4 pics are from the new device they sent me. You can see the difference. I took pics of all the diff light settings(minus the strobe for the spotlight) and I'm sure you can see the difference. Love love LOVE this light Read more
