Constantly loosing WIFI connetion
This smart plug is constantly loosing WIFI connetion even if I move the plug near the router. When i click on the icon in the app indicating no WIFI connection, the app says the WIFI strength is "Good". Occasionally the plug comes back online and indicates a new firmware version is available, however, it fails the firmware download ... everytime. Reaching out to Nexx support is useless. They respond back with an idea to try, if you tell them that doesn't work, they ignore every email afterwards. I have several Nexx smart plugs ... some with the latest firmware and some that refuse to upgrade ... all of the plugs will randomly and intermittently loose connection. Terrible product, worse custumer service. Read more



















