Worth every penny - the product AND the customer service!
Love it. Worth it. Recommend it - highly. Pros/cons below, as well as additional information about our experience. (FYI, this blender is also the top-rated blender under $100 on consumer search.) Pros: - Easy to assembly/disassemble (before/after cleaning) - EASY cleaning - Very powerful - Sturdy - Durable Cons: - Ours doesn't have suction cups on the bottom (ours is the NJ600), although other models do My husband and I use this blender *at least* once EVERY SINGLE DAY, often several times a day. We mainly use it for smoothies, but also use it regularly for other food items (sauces, purees, etc.). We have had it for almost 9 months now, and it's still as awesome as the first day. It crushes ice like it's nothing, which is key when you're making smoothies. Clean up is so easy, it's ridiculous. After using it, we rinse it out; then fill it about 1/3 with soapy water and run it for about 30 seconds to a minute; then quickly run a scrub brush over all of the parts. Done. There are no teeny nooks or crannies that you have to try and clean (while trying to not cut yourself with the blades in the process). Clean up of the base is even easier - just a simple swipe of a paper towel; no raised buttons to get in the way. The fact that the blades are (easily) removable makes it better than 99% of the other blenders out there. We also love that there's a pour spout at the top - you can either pour stuff out of it (obviously), or add things to the blender while it's on. There are 3 speeds, and a pulse option (the pulse option is basically high-speed). You can stop the blending option by either pressing the number button again, or just pressing power. The only complaint we have is that it sometimes travels while it's on. Some models have suction cups on the feet to help with this; ours doesn't. But other than that, this is pretty much the perfect blender. I would highly recommend it, especially for the price. Bonus! *EXCELLENT* customer service. The rubber seal around the lid started coming off (it looked/felt like it was melting), and was leaving rubber residue on the inside of the pitcher and on our drying mat (even though we hand-wash it 99% of the time). I called customer service, and they offered to send me a new lid and pitcher at no cost, to arrive in only 3-5 business days. The customer service representative was very polite, professional, and attentive. The call lasted all of 5 minutes. I used to train customer service representatives (in a call center, even), and was highly impressed. Great company. I would definitely purchase other items from them in the future. (Side note: We also own a Ninja stick blender [came with a food processor attachment, as well], and LOVE it.) Read more








