NOMATIC 20L Backpack- Carry On Backpack and Water Resistant Laptop Bag - Carry On or Business Backpack for

***Updated 08/13/2025*** I was able to get in touch with Nomatic customer service and I wanted to update my review to reflect my experience. Their customer service team responded quickly (thank you, Blake!) and worked with me to resolve the broken bag issue. Other reviews here made me concerned that the company would not respond or help with malfunctioning products, but in my experience, Nomatic did indeed honor their warranty and they sent me a replacement bag after I submitted a warranty claim and sent back the broken bag. The replacement bag arrived today. The zipper movement is much smoother and the construction quality is great. It seems like Nomatic has updated the design, with consideration for flaws in the previous version. It's great to see a company learning and improving their product based on customer feedback. I'm glad things worked out here as I really appreciate the level of organization and storage versatility this bag provides. The separate, well-padded laptop compartment at the back is a nice addition as well. Hoping this one will last me a long time! :) ***Previous review: July 2025*** I purchased this bag almost exactly one year ago to the day. When I received it, I was impressed by the seemingly sturdy design and appreciated having different pockets, pouches, etc to store things in an organized fashion. However, when opening and closing the bag, I noticed that the zippers seemed to routinely encounter resistance and require some delicate finessing to pass over sharply curved zipper seams at the upper edges. Today the zipper got stuck there. When I carefully reversed it to try to correct this, the zipper easily detached from one of the tracks, revealing that the zipper track had detached from the seams, and the zipper had detached from the track. I had purchased a $40 “premium protection plan” through Amazon when I bought the bag, because it was a very expensive purchase for me. Asurion immediately denied my claim and did not provide email follow up as they claimed they did. They instructed me to reach out to Nomatic. I did, but then I checked the 1 star reviews here, and I see that MANY purchasers have encountered the same exact zipper malfunction, in the same place. with the same result. Considering this, I would venture that this is a design flaw, and thus, the manufacturer should address this in their production of future bags, and they should also replace or refund bags which have suffered damage due to the same design flaw. I did not manhandle this bag, I have been very kind to it. I hope to reach a solution with Nomatic customer support. However, based on the reviews here, it seems that Nomatic has a a history of leading customers on or denying their own warranty. I hope this is not true, as I will be out of a backpack for school/work/travel and without any option to purchase a replacement for some time… I am a broke graduate student! I bought this bag for grad school, and to replace another that had lasted me almost 10 years (and was less than half the price). I will happily update this review if Nomatic can address these concerns and actually provide some customer service. If not, I will never purchase from them again, and I will advise the same to others. Read more

Nomantic Backpack 14L (not the travel backpack) Arrived on time, well packaged. I am in love with this backpack. It is the perfect size for everday. At 5'6", the 20L was just too big on my frame. I opted for the regular backpack over their incredible travel one as I intended this for my daily carry bag and wanted the extra organizers in the main compartment. It is well made. No loose threads, no zipper issues other than the normal one from going around a corner, material does repel water, straps are comfortable, and the organization options are out of this world. I use it in it's compressed state, but have expanded it and fit a sml/med sized packing cube. Like others I found the key fob placement a bit hard to reach when slinging the pack around, but as it clips onto a strap inside that pocket, it was easy to remove and place where I wanted it. I actually have 4 pockets with nothing to put in them yet. It is that well organized. So would I change anything? Yeah, little nit picky stuff. 1. The sunglass box seems very large in this smaller pack. I removed it & use my regular case. I like the 'idea' of it, just takes up more space when I don't need one that large. 2. Really wish they'd kept the 4 zipper opening from version one. It would make it easier to set 2 zippers for top opening and 2 for side opening without having to keep moving them around. 3. RFID pocket. Maybe in a future version they will consider making it a 3 side unzip with the 2 pulls. Would make it so much easier to get into when slinging it around one shouldered. Yes I know, it's a backpack, but who hasn't carried a backpack one shouldered, or needed to grab their wallet out at the store without having to take the whole thing off. Again, these are not deal breakers for me, just 'how could it be better' stuff. I agonized for weeks over this purchase. It IS expensive. But when I think what I've spent in 2yrs trying to find the 'perfect' backpack vs. How many boxes this pack checks off, I pulled the trigger & don’t regret it. Read more