A bargain, and Impressively good customer service
I was looking for a portable speaker to replace a JBL that stopped charging. This was on sale at the time (as I've now learned it seems to often be), and with free returns I couldn't resist giving it a try for the bargain price. It has a good reviews for sound and battery life. Far from disappointed, I was impressed. The sound is certainly better than I expected, and it cranks out more volume than I expected too. Battery life is fantastic. Pairing is super easy, and I can move around all over my house with my phone without losing connectivity. It hits all the bases. When I'd only had it about 2 weeks, I noticed that it came up even more steeply discounted for Prime Day. having a second one was attractive to me for several reasons. First, I need a portable speaker to play background music all day when I'm traveling for work. A second one ensures I can get thru a long day without needing to charge, provides a backup in case of failure, and (best) gives the option of pairing the two speakers together for more volume and better immersive sound. I jumped at the opportunity to grab a second speaker. It was at my door in just two days, and I unboxed it and worked on pairing the two speakers together before I even charged it up to full. The problem was that I could not for the life of me get the two speakers to pair together. The instructions are quite clear so I was pretty confident I was doing it right. If something was wrong with one of the speakers, I wouldn't know how to determine which one. I wrote to the company to inquire about next steps... The next day I had a message back letting me know that the speaker had just recently been updated, and there might be pairing Issues between old and new batches. They offered to send me another newer speaker for free. That came, again in just two days, and easily paired with the newer of the two speakers I had bought. I was a little frustrated with the time I had wasted initially, but now I have an extra speaker to boot, and couldn't be more pleased. Despite my high satisfaction with the product, I probably wouldn't have written this review but for the wonderful customer service I received. I now have three working speakers for a good bit less than what I might have spent for one JBL replacement.. I know from experience that the expensive ones eventually fail, and honestly, I think I prefer two of these paired together to one slightly more powerful JBL Side note on the lights going I couldn't care much less about the lights, but I imagine plenty of people appreciate them. What I appreciate is that they've made it easy to turn off the lights, and the instructions are all pretty concise and clear. Read more





























