Alex Rogers—October 30, 2022
I was skeptical that this would be any different from other medicines I have tried, but I was desperate, and was swayed by the overwhelmingly positive reviews. I have had pretty severe dry eye for years, and I have tried just about every medicine and non-surgical treatment there is: hot compress, glycol based drops, carboxymethilcellulose based drops, povidone, glycerine, mineral oil, rhestasis, the lot. Every single eyedrop or gel treatment ended up making the condition worse, either irritating the eye or making it feel even dryer and gritty after a while. The only thing that could provide some relief were the Symilasan homeophatic dry eye drops, which do help, but must be applied fairly frequently, as the effect does not last very long. My eyesight was getting really bad, with bouts of fogginess that would not go away, or painful dryness, and I was at wits end. I was even more skeptical of these Optimel eyedrops when I read that the listed active ingredient is glycerin, which has never done any good for me. But what the heck, I had already forked out the money, and everyone seemed so enthusiastic so, what's there to lose, right? I can verify, as everyone else has stated, that these things sting like the devil. If you have a low threshold for pain and stinging in the eye, do keep this in mind. In my experience, the intense sting lasts for about 15-20 seconds, and then my eyes tear abundantly for a few more seconds. So altogether, count on being out of action for about 1-2 minutes after applying the drops. In other words, it's not something that you want to apply as you're rushing from your desk to a meeting room, or while you wait for a traffic light to change. My verdict: much, MUCH to my surprise, these things have actually worked for me. I have no idea what the magic is, and/or whether the manuka honey is actually such a potent medicine (the drops do smell strongly of honey), but they have done something for me that nothing else has done: provide effective and prolonged relief to my severe dry eye. I still have my trusty Symilasan by my side, and I still have to apply it a few times in between Optimel applications (three times a day). But I use them far less frequently now, and I can now often go between Optimel applications without feeling the need to apply the Symilisan drops. I would not say that Optimel is "miraculous", as it not quite that marvellous, and I still have dry eye, but it certainly has shown to be the only thing that has actually provided several hours of relief and significantly improved eyesight, without the degraded performance from all other medicines I have tried so far. Read more
Carla Engel—November 23, 2025
I suffer from MGD and ocular rosacea. When I’m having a really bad flare, these drops really help calm the inflammation in my eyes and feel better than most otc drops. Yes they burn at first, but when you’re desperate for some relief these drops help. Don’t bother trying if you’re not up for a little pain in your eyes for at least a minute. I keep these in my arsenal for emergencies. I don’t think they help much with dryness so I still have to use a lubricant drop followed by another drop to lock that in. Talk about an expensive ailment with not much help from many optometrists and ophthalmologists!!! I’ve spent thousands of dollars trying to find the perfect combination and get to the root of dry eye disease and now I know it’s mainly diet related for me. I wish everyone luck who’s dealing with painful eye problems because it can be debilitating without much real help from the medical community. I just wish they weren’t so expensive. But I’m glad I found them. Read more
DeeGee—August 1, 2025
I have keratoconjunctivitis sicca and have been through every treatment for dry eyes. I wear PROSE lenses which help a lot. I have used the optimel eye gel and it is very effective. It burns, but it does result in tearing, and over time I feel that I have less dry eye pain upon waking during the night, as an example. I gave the optimel drops a try because it's awkward to apply the gel from the tube to the eye using a cotton swab. Unfortunately, the drops just don't work nearly as well. They definitely burn, in an oddly different way than the gel does. I almost enjoyed the gel burn because I knew it would work. The drops burn is painful, unpleasant, and not associated with any benefit for me. The drops are more convenient and maybe work for people with mild dry eye, but for severe dry eye, the gel is the way to go. I wish there was a better way to dispense it but I'm still sticking with the gel and throwing out my drops. Read more
wendy—October 31, 2025
It certainly does sting and, therefore, the eye tears copiously and dry eye is relieved but the dry eye returns. Any benefit lasts an hour or two but does seem to clear my vision for a brief time. The stinging is certainly bearable and more tolerable as you use the product. Read more
Anon1234—September 28, 2024
Every dry-eyes eye drop I’ve tried is fairly soothing to the eye. These drops, however, sting like heck. That said, when you’re in a desperate “dry” moment, these do the trick. They hurt so much that your eyes water, and presto: the dryness is gone for at least thirty minutes. They also get rid of any filmy residue you might have from using a more viscous eye drop. The old saying, “no pain, no gain,” is certainly true in this case. Whether they are safe, I cannot say. My optometrist said he could not comment because he’d never heard of them. Read more
Roxy—January 22, 2023
This product definitely works for me! I developed severe dry eyes last Spring along with nasty, painful bumps in my eyelid oil glands in my right eye. I would also wake up in the morning with crust on my eye. I went to the eye Doctor and he gave me antibiotic eye drops. It cleared it up within 8 days but the feeling of an eyelash in my eye returned 3 mos later and I woke up to another nasty bump in my eye oil gland and crust in the right eye again! I tried everything! Warm compresses, sterile saltwater rinse, baby shampoo (to cleanse my eyelid and lashes) and I was still in misery! It got worse on Thanksgiving when I awoke to a nasty bump in my Left eye too along with eye crust!! I constantly washed my hands so much that my hands were cracking and sore. I had also given up wearing my contacts for months! So in a last ditch effort on research I learned of these drops on YouTube and decided to give them a try. Yes, the drops will burn but doesn't last long. After the first week the bumps began going away and I finally saw real relief! Redness after I first applied the drops but they cleared up. I will never be without these as the itchiness, crustiness, pain, dry eye redness and bumps are almost all gone. I have been using these since early December and ordered another backup bottle. Love these! Read more