Carchinal—November 13, 2025
You don’t need a brand you can’t pronounce to get amazing coffee! The Philips 3200 makes rich, smooth espresso and coffee at the touch of a button. It’s easy to use, easy to clean, and delivers café-quality drinks every time. Simple, reliable, and worth every penny. And the frother is awesome for a great latte. Read more
J G Schmidt—August 20, 2024
I fell in love with this machine after using it for a week while visiting a friend. I'm not a coffee snob, but I do like my coffee. I don't care about crema, but I do care about convenience and freshness. This machine lets me make that one convenient cup of coffee I can finish before it gets too cold. And then I can make another one when I'm ready for it. Being freshly ground, and with a choice of settings I can get exactly what I'm in the mood for. While not quite as convenient as various pod machines, it does make a much tastier cup. I wasn't quite ready to spend full price (around $600 at the time) but I did find a used model for about half price. Since I had just performed major maintenance on my friend's model (the first in a year!) I was sure I could address any issues that might come up with a used model. What I ended up getting had clearly been returned with little or no use. It had been thoroughly cleaned and all the labels were intact. I've been using it for a month now and am still pleased with it. Some observations: About the obnoxious orange label so many reviewers complain about: pull off the paper layer and then take a paper towel soaked in 90% (or higher) isopropyl alcohol and lay it on the white stickum for a few minutes. It will then come off easily by merely rubbing your finger across it. Keep it close to the sink. The water tank will need filling at least daily. The flush cycle that happens when you turn it on and off uses a lot of water and fills the water tray quickly, so having easy access to the sink is important. Experiment. Not being a coffee connoisseur, I didn't know the difference between the various setting, other than Espresso. So I tried them all multiple times. You have some choice of strength, temperature and volume. Your selection of coffee beans is also important, and you may need to experiment with those as well. My first few batches were watery, even for my partner who usually has to add water to most coffees. I set the grinder to the finest setting. The milk/cream steamer does work. I did not find that it diluted the milk as some reviewers have observed. Since I don't really care about foam, when I choose to use creamer, I usually preheat it in the microwave instead while the machine is booting up. If you do use the steamer, don't forget to pull off the metal part and rinse it thoroughly. There is a hot water dispenser for diluting your coffee, or making tea. If that's all I need, I can do it faster on my induction stove top. The machine does tell you when you run out of water, and when you need to empty the grounds. It does not tell you when you run out of beans. As I was testing, I ended up with some watery coffee, despite the settings. Thorough checking of the machine revealed an empty bean reservoir. If I did have to come up with a complaint, it's that I can't easily switch beans. After removing loose beans in the reservoir, I have to waste 2 cups before I'm sure the new beans are going through. This is a nuisance as I'm trying out different beans, and switch between caf and decaf. Overall, I'm pleased with it. Would I spend the full $600? Probably. When 2 coffee bar coffees more than pay for a pound of beans, this will quickly pay for itself. I don't have to worry about the coffee getting cold before I get to my home office, and the only waste is coffee grounds which become compost. Read more
Sarah T—May 26, 2020
I am surprised there are so many 5 star reviews, thats why i bought this machine. That and it does espresso AND coffee which I was excited about. It's my mom and I in the house so I thought I would splurge as we have loved coffee our whole lives. Thought it would be a good investment. This made the worst coffee I've ever had. It was either burnt tasting, or super watery. The first 2 seconds of the pour looks promising and like dark coffee then it's 20+ seconds of just pure water. The manual says the brew at least 5 cups of coffee initially to let the machine calibrate, but apparently it can take up to 100 cups for it to calibrate fully... So one cup might be okay, then the next will be terrible again. Also something that I didnt know until i tried it. I thought the machine stays on all the time so you can just walk up and all heating elements are ready to go, nope! After a little bit the machine shuts itself off (it's not even that long) and when you push the power button it has to warm up again and also beware! As it pours water out of its spout with no warning. The manual/directions for setup are very vague, I had to youtube how to do the setup finally. The machine is a lot larger than it looks like in the photos. You also need above machine space so it didnt work very well for our countertop that had cabinets above it. We had to keep pulling the machine forward to put beans in the hopper as we wasted cup after cup of coffee waiting for it to calibrate which it never did. The water reservoir is pretty small so it ran out of water pretty quickly. I ended up returning the machine fairly quickly. This might be a good machine for espresso lovers? (maybe) but definitely dont buy this if you are interested in the coffee function. We ended up going back to our same old $30 coffee pot. Read more
Glenn—December 12, 2025
I have owned this now since December 2022. What a great machine this has been. I do keep up with the cleaning and new filters and stuff. I drink coffee and/or espresso every day from this machine and my wife does too. We go through about 2lbs of beans a week. This has been a fantastic machine that has not broken one time. I would say that cleaning it and doing the maintenance cycles has probably been the driver behind it. The electronics and pumps are all functioning properly still. I'd buy it again in a heartbeat but at this point I don't have to. Read more