After posting my review, DEVPNR’s Customer Care Department promptly reached out to me regarding the issues I had raised about their Rolling Garment Bag. Their response was courteous, professional, and genuinely customer focused. They discussed my concerns in detail and offered several options to resolve my dissatisfaction. More importantly, they assured me that a newly improved design, incorporating customer feedback and addressing previous shortcomings, would be sent to me once available. This was, without question, one of the best customer service experiences I have had in quite some time. I could sense the company’s sincere effort to improve its public image, enhance product quality, and build genuine trust with its users. It was clear that DEVPNR values its customers’ voices and views every complaint as an opportunity to refine their design philosophy. As a mid-sized male traveler who frequently undertakes long-haul international business trips, I rely on luggage that combines functionality, durability, and convenience. My travel essentials typically include a carry-on bag and a garment bag capable of holding two suits—ideally with a roller feature to ease mobility through airports and terminals. I truly hope DEVPNR’s upcoming design will reflect a smarter, more ergonomic approach, smaller in size, balancing style, practicality, durability, and user comfort. If they can successfully integrate these improvements, their rolling garment bag could become one of the most reliable travel companions for business professionals like me. Read more
I purchased this travel duffel because the one that I had previously didn’t have integrated rollers, and was too big to fit in the overhead bin with the rollers on. I like the integrated rollers here, but there’s a couple of design issues that I have with a compared to my previous one. I don’t like the central zipper instead of the large flap that flips over. It’s a little flimsy and not as easy to use. There is a strap that holds down your hanging items, but it’s not adjustable and really doesn’t do much since it’s way up at the top of your garments. Overall, I would say the build quality and the maneuverability are average however, it has tons of pockets and holds much more clothes that I thought. Perfect for a three day weekend. Read more
LOVE! I was able to fit six outfits in the liner, hiking shoes, couple bathing suits, a couple of sweaters, my toiletries, and two other outfits inside the bag once put together. They are genius for making the side zippers clip together so that it doesn’t come undone. First bag I ordered was frayed in the lining, but I requested an exchange and received a new one quickly and that one was in perfect condition. Very well-made and looks nice. Read more
This is my first time using the item. It was great at first but once we got to our destination the zipper broke :(. It does fit a decent amount of clothing is easy to use and great for flying. I am just frustrated with the broken zipper so quickly. It was the bottom zipper where the wheels are. Read more
I was so excited about this bag but, used it on one trip, as a carry on, and it didn’t even make it home without a zipper breaking. The entire pull literally came off the zipper. Since it was one of the main zippers that closes the main, large compartment of the bag, it is no longer usable. It was very tricky pulling it through the airport while trying to keep the contents from falling out. It’s too late for me to be able to return it so, I’m out $85. Definitely not happy. Read more
I recently purchased this bag with the hopes of using it to travel with a suit and several days worth of clothing. Not only did this bag deliver, but it was also small enough to use as a carry-on while being fully packed. The wheels definitely made it easy to wheel around the airport. I was forced to check the bag due to the overhead bins being full and the bag held up nicely being checked. I certainly recommend this bag to anyone who wants to carry max luggage and still avoid airline baggage fees!! Read more
What I liked 1) Travel well 2) Rollability 3) Appears to be of good quality 4) Once I learned how to use it I appreciated the ease of use Can't speak on zipper quality until I've used item at least 10 times. Read more
We just went out West in a 9 day trip in the car. Day 4 was our nephews wedding. With this travel bag, my dresses and my husband's sport coat stayed unwrinkled and fresh as daisies. My husband had his own bag for the rest of his things, but I was able to easily fit all of my things in the bag. I especially like the lined pocket where I put my still wet swimsuit. Nothing else got wet! I LOVE THIS BAG!!! Read more
