Patty G—January 16, 2026✓ Verified purchase
I researched this vacuum heavily before buying it and honestly I was not sure it was going to be as good as everyone said. I was wrong. The vacuum is stellar. I can tell that it's cleaning the carpet in a way that it was not cleaned by my old Shark vacuum because of what I see in the dust cup as they call it.. it's hardly a cup it's huge. The one thing they don't tell you in all the reviews and videos that I watched is that the motorized brush rollers are really powerful. I'm 72 but fairly strong very physically active/fit and this thing just about ran away with me. It was a workout to use it. Not in a bad way but still a workout. The forward is easy..but on the backstroke you've got to really pull against those brushes that want to go forward. Very impressive results so far. I might update this after three or four months of using it. I have a low pile ribbed carpet and I've been using it on the medium setting which seems to be appropriate for this carpet. I've not tried it on my hardwood floors yet. All I can say is the suction is very strong and puts my older.Shark Navigator and classic Miele cannister vacuum to shame. Completely worth the slightly higher price, very easy to put together right out of the box,. I couldn't be more satisfied. Read more
Annette—February 17, 2026✓ Verified purchase
This is my second Shark Vertex, model az2002. The first one lasted 5 years. The plastic swivel component that attached to the floor vacuum literally broke in pieces, a small piece first, then a large piece, then all of it. It would still vacuum, but not stand up, nor could you maneuver it. Tried repairing, gave up. I replaced it with a Shark Navigator lift away. I had previously owned one of those. After using the Navigator for 7 or 8 months, I decided to go back to the Shark Vertex. My reasons were, the Vertex is self cleaning. I have a great Pyrenees and a shepherd Pyrenees mix, a 2 small dogs. I vacuum every other day. It takes forever when you have to stop and clean the brush roll out. I also have a shag area rug, and when using the Navigator, even with adjusting the suction, it was more of a work out and struggle. I started looking at the Vertex model and caught it on sale on Amazon, I won't say what I paid, but it's a lot cheaper than what the price is now. Having said all this, the Vertex is worth it. The suction surpasses the Navigator, and it even dusts your floors. Long dog hair, no problem, vacuuming the car, got it. I dont find it to be heavy, or cumbersome. The Navigator is a good vacuum, but for me the Vertex is worth it, even if I only get another 5 years out of it. Read more
brad k—January 31, 2026✓ Verified purchase
This is by far the best vacuum I have ever owned! Is it a bit on the heavy side, yes, however it is very easy to turn and navigate. Shark has light on all the attachment ends, making it easier to see what you’re trying to get at- the mini self powered attachment head is amazing! You can completely remove the power unit and hose for doing stair which is awesome! The auto cycle is ok- I do find myself flipping through the modes ( just a touch button ) more often than not- It works on everything I’ve noticed so far, a little to well?! It has more power than you think! If you have low profile rugs ( thin runners ) this thing will inhale them. It doesn’t do any damage- it makes it a little annoying. 10/10 recommend this vacuum and yes get the extra refresh tablets for it! You’ll thank me later! Read more
A. Johnson—February 14, 2026✓ Verified purchase
I bought a Shark vacuum about 7 years ago and the brush roll motor recently went out. Parts for that model are hard to find and the cost was enough that I decided to upgrade rather than try to repair it. Even though it broke I was happy with my Shark but I wanted to upgrade to address some of the shortcomings of that model and settled on this Shark PowerDetect. What do I like? It's very easy to assemble prior to your first use. Just a couple of connections and you're off. It cleans very well. I have pets, and a girlfriend and daughter who both have long hair. It works significantly than my old model. You can see and feel the difference. I was vacuuming when my old model broke. When I got this one a couple of days later I went over the same section of floor and it pulled out more dirt than I'm comfortable admitting. It's gets 5 stars for it's main purpose of picking up dirt. I also like the detection feature that changes based on what type of floor you're on or how close you are to a wall. The scent pod is fantastic. I don't even care if it's a money-grab. It works. My old vacuum had a slight smell even after completely cleaning it out and replacing all filters. The brush roll that prevents hair from getting tangled around it might be my favorite part. It really works. I was constantly having to clean the brush roll on my old model and haven't had any hair get stuck on the roll on this new model. I also like the change they made to the dust cup. In the old model stuff would get stuck inside and I'd have to open it from the top and pull some hair/dirt out. I don't have that issue at all with this one. Everything gets emptied when you open the bottom. What do I not like? The attachment points are very stiff. If I take the wand off I have to press hard to get it to latch when I put it back. I'm hoping this loosens up a little over time. There were a few times I'd put the wand back and go to start vacuuming and it disconnected. While the suction is fantastic, I have a couple of small rugs that I can't go over because it will pull them off the floor into the roll. Finally, and this has only happened one time, the PowerDetect feature went a little haywire while vacuuming and the suction was fluctuating even though I was in the middle of a carpeted floor. Not near anything and not going between floor types. I turned it off and back on and haven't had the problem again, even vacuuming the same spot that I was doing at that time. Other things to note. On some surfaces the suction is so good that the vacuum will propel itself forward, particularly if you're using it with the tank lifted off of the base. I don't mind it, it just requires a little firmer grip than I'm used to. It's also noticeably heavier than my older model. Again, not a big deal for me but might be more of an issue for some. Overall I'm very happy and would buy it again. Read more
Nana—February 10, 2026✓ Verified purchase
Great vacuum! Has a LOT of suction power. It is large and a little heavy but maneuvers well. Attachments have a holder on the vacuum, which is convenient. The cord is long but is stiff and not as flexible as cords on other sharks I’ve had. The only negative I have is the size of the dust cup. It is much smaller than expected especially since the vacuum itself is so large. Read more