Roger—July 21, 2021
Disclosure: I purchased this chair 2 months ago. I've been using it every weekday from about 9am to about 6pm. I get up for lunch and the occasional errand. However, I spend at least 6-7 full hours on the chair each day. After spending a year on a cheap desk chair (~$100) and dealing with pain in my legs and back I finally had enough and started researching the best chairs. I came across Steelcase and eventually settled on the Leap chair as my next chair. I thought about buying it from Steelcase directly, however, their online shop isn't too user friendly and I would have had to wait at least 3 weeks for it to arrive. With Amazon, it was going to arrive between 5-7 days since they had it in their warehouse. The Leap chair arrived fully assembled (the packaging was actually quite impressive!). This chair has several settings so that you can customize it to your height and size and make it feel just right. The one I got came with the carpet casters, however, they work great on my hard floor. They glide smoothly and comfortably. FYI - I weigh about 170lbs. I have a feeling this is a chair I'll have for at least a few more years. I highly recommend it. After this chair I will never go back to cheaper desk chairs. Read more
JessJane—September 22, 2020
1/14/2021 Update: I've had this chair now for several months. In the beginning it was not comfortable but that changed. For all the sitting I do while working at home I do not have back issues. I like the ability to recline to stretch out my back throughout the day. Overall I am satisfied with this purchase. 9/30 Update: In hindsight I probably would not spend the money to purchase this chair. I was fortunate that my employer subsidized the cost. I do still have back pain, not as much as the previous chair but it's still there. Based on online reviews of this chair on the Internet I would have thought this would be the most comfortable chair I could sit in but it is not and for the money I would expect that it would be. Original review: I decided to spend the additional funds to purchase this chair because I did not have a positive experience with lower priced office chairs. Based on my research I discovered that this is one of the top office chairs on the market. It has lived up to its reputation. It came assembled which was great because I didn't have to worry about not screws that did not fit properly into their holes. I'm very pleased and it's worth it now that I am working at home and require a very high quality chair....my back is worth it!! Read more
YZ—August 4, 2025
The chair itself is fine, but apart incredibly cheap feeling fabric for a chair of this price, it creaks and groans relentlessly despite being putatively brand-new and not refurbished. This certainly does not feel like a $1,300 chair––the value is not there for the money. The good news is, apart from it being delivered fully assembled, and providing good back support, it is free and easy to return. Read more
P Fok—February 27, 2021
As soon as I sat on this chair, I knew it was "the one". Love at first sight but for a piece of furniture :) The first thing I noticed about it was that it's actually smaller than a lot of the "executive" high-back chairs I've sat on. Those were very uncomfortable, and not designed for people of my size (I'm 5 ft 8, 140 lbs). Here are the most important design features for me: 1) The seat is depth-adjustable. I have relatively short thighs. I like that I can adjust the seat so that my back is nestled against the seat back and my legs still fall off the seat front at a right angle. 2) The arms are adjustable and yet not too loose: I thought this would not be a big deal, but this is turning out to be one of my favorite features. The arms can be lowered so you can pull the chair right up under the desk allowing you to get closer to your computer, if you want. They can be raised if you need support for your elbows. My old chair had arm rests that were far too wide basically making them useless. 3) There is a bewildering array of levers to adjust the chair and I thought this would be intimidating. However, every knob and lever is actually labeled so you know exactly what it does. Within a few minutes I knew how to adjust my chair. 4) I don't like mesh back chairs so I chose the Steelcase Leap over chairs like the Aeron. If you are spending an absurd amount of time in front of a computer because of working from home, do yourself a favor and buy a decent chair. Your body will thank you for it. The Steelcase Leap is expensive (when new, it's over $900) but I bought mine used and refurbished from TE Seating, at Amazon Marketplace. They delivered the chair within a week, fully assembled. It comes in a large box and it's very heavy so bear that in mind - you may need someone to help you bring it inside. Read more